
Ramesh Goel
Senior Engineer - Customer Services

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About me
Vice President - Kyndryl India
Education

Board Of Technical Education
1982 - 1985Diploma Eelectrical Engineering
Amity University, Gautam Budh Nagar
2015 - 2017Master's degree Business Administration and Management, General
Experience

Customer Service Engineering Private Limited
Nov 1985 - Nov 1989Senior Engineer - Customer ServicesResponsible for mainframe and midrange system installation and maintenance support for all major clients in North India. This includes earliest mainframes such as IBM 1401 and S/360s.

CMS COMPUTERS Ltd
Nov 1989 - Nov 1992Technical Specialist - IBM SystemsResponsible for all IBM systems – S/36, S/38, AS/400 and other midrange system HW installation and support in North India. This also includes some of the mainframe and micro systems also.

IBM
Nov 1992 - nowLed the client solution engagement as Chief Architect in signing the IT outsourcing deal for Merger of Vodafone and Idea in India. This is one of the largest IT deal in India with TCV of close to 1B$. Post signing, I am assigned as Chief Architect – Transformation and Leading the team of Architects to design the solution for more than 400million subscribers-based telecom (VIL). I am responsible for creating the most modern, standardised and optimized solution for merged entity. This involves new technology adaption. CLOUD adaption, Software Define Network, DC consolidation, Application migration, resiliency and automation etc. Completed a Large Enterprise level Private/Hybrid CLOUD deployment and successfully migrated more than 3200+ VMs of Intel and Power technology to new Cloud. A “First of Its Kind” (FOK) solution was created to migrate the Power VMs to new cloud. Many automation features such as auto provisioning, Patterns, Autoscaling etc. using open technologies. Show less As Global Chief Technology officer – Responsible for all IT Infrastructure strategy, Architecture, solutions, Innovations and optimization in all 22 countries where Bharti is operating in India south Asia and Africa. Led the IRM team for Bharti Global and all other SO account in India.Successfully consolidated applications from 400+ to 250. Many applications such as Billing system, CRM, bill format, pre-paid etc. were re-architected to take care of the hyper growth. Some of the applications were de-centralized to take care of performance and growth. Show less
Chief Architect and Director
Apr 2018 - nowChief Architect & Modernization Director - Indosat OG
Feb 2016 - Apr 2018Global Leader - Hardware Resource Management - IBM
Apr 2013 - Feb 2016Chief Enterprise Architect - Reliance Jio
Apr 2013 - Jun 2014Global CTO – Bharti Airtel Integrated Account
Sept 2010 - Apr 2013Executive Leader - Infrastructure and Resource Management(IRM), India/SA
Apr 2007 - Sept 2010Delivery Project Executive - Infrastructure, Bharti Airtel
Apr 2004 - Apr 2007Regional Manager - Infrastructure Technology Services
Jan 2000 - Apr 2004Team Lead - Mainframe and Midrange Systems
Apr 1996 - Jan 2000Team Lead and Technical Specialist - AS/400 Systems
Nov 1992 - Apr 1996

Kyndryl India
Nov 1992 - nowTaken up the new role as Delivery Leader for Kyndryl India, Responsible for integrating various practices and other functions to delivery the services to customers.
Delivery Leader - Kyndryl India
Mar 2022 - nowVice President Delivery
Nov 1992 - now
Licenses & Certifications

ETOM (Business Process Framework)
TM Forum
ITIL - Foundation
ITIL Certified
Project Management
Project Management Institute
SID (Information Framework)
TM Forum
Languages
- hiHindi, english
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