Sandi R.

Experience

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  National Australia Bank

  Nov 1997 - Jan 1999

  Team Leader Global Wholesale Technology Services

  This role involved the management of a team of 7 development DBAs and C++ developers. This team was responsible for working on the upgrade of the Treasury Department’s code base and databases to the Year 2000 compliant version of the Infinity Financials product. Responsibilities of this role included developing the project plan, tracking and reporting on the team’s progress throughout the project and ensuring that any risks that may have jeopardized the team’s ability to deliver were identified and managed.This position also involved working as a database developer, developing a database upgrade framework that would allow Treasury to upgrade a set of disparate databases to the Year 2000 compliant version of Infinity. This work was primarily done using Bourne shell and Perl scripts. As part of this process, upgrade manuals were developed and training sessions conducted for other database administrators in the department.Another ongoing responsibility was to consult with other development teams in the department and provide assistance with database related activities that were being undertaken. Most of this work was assisting with data modeling and also participating in the configuration of Sybase database replication within Treasury’s distributed database design. Show less

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  Viridian Pty Ltd

  Feb 1999 - Jun 2002

  Project Consultant

  This role required involvement during all phases of the development life cycle in order to develop internet and intranet solutions for clients. In a project manager capacity I was also required to oversee the transition of these projects through the SDLC, providing planning, tracking and leadership through the deliveries. Working in teams of 2 or 3, this role also involved being hands on in the requirements gathering, design, coding, testing and implementation phases. Another major focus of this role was to be involved in the coding of products that were being developed by Viridian. Testing these products and providing support to sites that had purchased them were also important aspects of this role. Show less

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  Crystal Software Solutions Pty Ltd

  Oct 2003 - Sept 2013

  Project Consultant

  This role involved project management and delivery of IT projects. Working as part of a small team I took multiple roles as project manager, business analyst and implementation partner.These projects were delivered using a traditional waterfall methodology using tools such as MS Project. Planning a project from inception, I worked with numerous clients and business sponsors to understand their requirements and business domains. With this understanding I was able to develop project proposals, reverse briefs and act in a pre sales capacity to win the work.Once engaged, I would translate business requirements with colleagues into solution designs. Working closely with my stakeholders to plan, lead and report on the delivery I was able to build trust and strong engagement from my clients. Throughout these projects I would also take part in the technical delivery of the solution, writing code in a variety of languages, HTML & CSS development and database design.During this time, I also had the opportunity to manage offshore teams, defining and allocating tasks and tracking risks and resources to meet the overall project timeline. Show less

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  Dulux Australia

  Sept 2013 - Jan 2015

  CRM Analyst

  This role provided me with the opportunity to work closely with retail and trade marketing teams to better understand their customers and support the B2B and B2C marketing functions. In this role I was responsible for data analysis, preparing reports and executing SMS and eDM campaigns. During this time I worked extensively with tools such as Excel, BW, SAP CRM, MessageNet for SMS campaigns and Campaign Monitor for eDM sends. This provided an opportunity to understand B2B and B2C customers and analyze the data that reflects and informs their product and purchase behaviour.During this time I was able project manage the enhancement of sales capability tools to assist with lead generation, lead capture and commercial project tracking. In addition to this I was able to manage multiple website refresh projects for Dulux Group to increase consumer engagement with their digital assets. Using a waterfall methodology and tools such as Microsoft Project I was able to successfully manage a broad range of internal stakeholders and external vendors to ensure that these projects were delivered in full, on time and within budget. Show less

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  Duluxgroup

  Jan 2015 - May 2018

  As program manager, I was responsible for overseeing the implementation of a program of work to adopt the Adobe Marketing Cloud across multiple business units within DuluxGroup. Managing a team of 5, this role involved a combination of both strategy and hands on work as required to meet the business goals. These projects involved both agile and traditional waterfall methodologies. Effective communication, project tracking, reporting to executive teams, steering committee updates and successfully managing numerous internal stakeholders and external vendors are critical to my success in this role. Achievements include• Managing the delivery of the Dulux website on the Adobe/Hybris/SAP ERP stack, Selleys UK website, Dulux Colour Awards AU & NZ websites and supporting the delivery of CRM and analytics implementations for DuluxGroup brands• Taking product owner role for website projects when business is unavailable• Providing digital leadership in redevelopment of key internal sales capability tool• Managing project budgets• Participating in RFP process for selection of technology partners and platforms• Participating in definition and implementation of digital strategy and transformation for DuluxGroup Show less This was an exciting role where I was able to manage many projects in a fast pace and constantly evolving landscape. Utilizing tools such as Jira for issue tracking, Confluence for project communications/documentation and Clarizen for project management I was able to manage the successful delivery of the new Australian and New Zealand British Paints websites, the Berger website, Sales capability tool updates and a BnD website update. As project manager for these deliveries I was responsible for planning, tracking and reporting on these deliveries as well as managing risks and budgets. These projects were delivered using a mixture of traditional and agile project methodologies working with internal marketing and sales teams and multiple agencies at the one time. During this time I also had the opportunity to mentor several team members and provide them with guidance and direction.As part of the Adobe Marketing Cloud roll out I was involved in the requirements gathering and design phases for the new Dulux website, the user experience design for Yates and Selleys as well as project managing the Adobe Campaign and Analytics implementations using agile. With my technical background and understanding of the Dulux customer and consumer data I was also been able to make a significant contribution to the design of the ERP, SAP CRM and Adobe Campaign integration. In this role I was able to demonstrate my ability to manage numerous internal stakeholders, vendors and external project managers to ensure these projects are delivered according our expectations and within budget. Show less

  • Digital Program Manager

    May 2016 - May 2018

  • Digital Delivery and Reporting Manager

    Jan 2015 - May 2016
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  Swinburne University of Technology

  May 2018 - Aug 2020

  Digital Project Manager

  Managed the website and customer experience streams of a large Adobe Experience Cloud implementation. Working closely with the product owner, multiple vendors and a range of internal stakeholders I am responsible for planning, governance, tracking and delivery of websites on the Adobe Experience Manager platform, integrated with Adobe Campaign, Adobe Launch, Adobe Audience Manager, Adobe Target and other university systems. Working closely with the change manager and support teams, transitioning completed deliveries into the business and IT Business as Usual processes, demonstrating business uplift is also a key part of this role. In parallel with this, I work closely with the appointed CX partner to design a data led, customer first approach to refreshing the consumer experience on the Swinburne University website. Achievements include• Implementation and release of campaign websites on Adobe Experience Manager using agile methodologies and transition of the websites into IT and marketing BAU on time and within budget• Redesign of the Swinburne public facing website on time and within budget• Acting as proxy product owner to support business product owner when required, including attendance at all agile ceremonies Show less

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  DuluxGroup

  Oct 2020 - Mar 2021

  Project Manager

  Project manager for 2 key streams of a transformation project:- Supply chain "last mile" solution implementation working with internal SMEs, stakeholders and vendor partners- Implementation of a new Loyalty program working with development teams, SMEs, vendors and other key project stakeholders

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  MECCA Brands

  Mar 2021 - now

  • Head of Personalisation

    Feb 2022 - now

  • Technical Product Manager

    Mar 2021 - Mar 2022