
Kumar Sushant
Asstt Manager

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Skills
Sales managementRetailTeam managementBusiness developmentMerchandisingSalesNew business developmentProduct developmentKey account managementManagementNegotiationMarketing strategySourcingBudgetsProcurementProject planningAbout me
A seasoned/ result oriented professional with more than 19 years of extensive experience in planning & managing Retail/ Modern Trade/ E-Commerce business involving sales, marketing business development and have grown from ranks. Attained proficiency in Business Development & expanding existing portfolio of key accounts as well as strategically acquire new business opportunities. Well-developed team management and leadership skills with ability to drive organizational initiatives and achieve targets. Well experienced in managing fluctuating volumes of work load. Resourceful and competent in managing customer centric operations, delivering customer satisfaction by achieving delivery and service quality norms. Recognized for high level of customer service with faster turnaround time (TAT) & high transaction accuracy.
Education

Institute of Management Science and Productivity Research
1995 - 1997PGDM sales & MarketingActivities and Societies: sales & marketing

BIEC, Patna
1988 - 199010+2 Mathematics
Babasaheb Bhimrao Ambedkar Bihar University
1990 - 1994Bachelor of Science (BSc) Physics
Experience

Gitanjali Lifestyle Products Ltd.
Dec 1997 - Mar 2000Asstt Manager
SSIPL Retail LTD
Mar 2000 - Dec 2004ASM
Pantaloon Retail India Ltd
Dec 2004 - Jan 2007Big Bazaar (Future Group)• Assist Category Managers and Buyers in the development of Sales Plans.• Manage inventory replenishment.• Plan purchases to support the departmental plans and achieve turn/inventory targets.• Coordinate with the Merchandising department promotional activities to support these programs with the optimum inventory levels.• Accurately forecast department sales based on current trends.• Developing customer oriented sales strategies that ensure customer satisfaction at the utmost priority. Show less

Kapoor Lamp Shades
Jan 2007 - Apr 2012Manager - Retail Planning and selecting a range of products to sell in retail outlets. Source new merchandise and review existing ones to ensure products remain competitive. Maximize profits and provide a commercially viable range of merchandise at competitive prices. Analyzing consumer buying patterns and predicting future trends. Vendor sourcing & relationship Management. Manage the buying of respective category according to plan & budget allocated. Obtain competitive price quotes; negotiates procurement details with vendors. Business development on approvals with leading Consultants / architects/ Hotels for their prestigious projects for luminaries Lamps along with outdoor lighting. Retail acquisitions through modern retail chains like Home Town, Westside, The Home store, Rosebys, Hindware and etc. Show less

Multi Creations Pvt. Ltd.
Jan 2012 - Jan 2014National Sales Manager-Modern Trade
Kent RO Systems Ltd.
Jan 2014 - May 2017DGM - Ecommerce Sales Work collaboratively within the organization to ensure execution of key online initiatives that lead to increased market share and profitability. Track progress against targets on an ongoing basis and take necessary action with partners to refocus efforts if targets are not met. Analyze key analytics metrics for driving unique visitor counts and overall conversion performance; utilize findings to develop both tactical and strategic recommendations and execute against those strategies. Drive sales revenue and bottom line profit through online merchandising strategies. Management of product listing online – ensure product descriptions and technical specifications are well explained in simple customer centric language. Show less

Fenda Audio (India) Pvt. Ltd (F&D)
Jun 2017 - nowHead- E-Commerce Drive strategy for business development and brand visibility across the major e-Commerce platform. Develop promotional campaigns and offers across the year to achieve the sales targets. Monitoring and timely highlighting of competitor campaigns on E-commerce portals for timely intervention and tactical play. Work closely with support teams (Finance, Marketing, and SCM) for smooth functioning of operations and execution of ecommerce business policies. Ensuring documentation of online promotional and sales activities and managing social media accounts and campaigns especially from customer queries addressable standpoint Management of product listing online – ensure product descriptions and technical specifications are well explained in simple customer centric language. Manage and maximize opportunities to increase targeted traffic to the website through a variety of marketing channels including; affiliates, PPC, SEO, email, display etc. To develop good relationship with key business associates Show less
Licenses & Certifications

Fundamentals of Digital Marketing
Google Digital GarageMar 2020
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