Sano Aurelio

Experience

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  Gap Inc.

  Jan 2018 - Jan 2021

  Operations Manager

  • Supervised a team of 20+ to direct the sales floor, monitor KPIs, and merchandise products to drive sales. Onboarded and trained new hires on company policies, store procedures, and customer engagement strategies.• Coordinated with vendors to receive weekly shipments and kept accurate delivery records while maximizing efficiency by improving processes and streamlining SOPs, including inventory control, stockroom reorganization, and shipment handling. • Responded to emergency facility issues, such as alarm system activations, door lock malfunctions, and flooring damage, to ensure speedy resolution while maintaining safety and functionality.• Created store schedules, processed payroll, and coordinated store opening and closing procedures, managing tills and handling the store fund and cash deposits. Show less

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  Brothers Redevelopment, Inc.

  Jan 2021 - Jan 2022

  Lead Case Manager (Limited Term)

  • Managed a caseload of 25+ individuals and families, working to prevent eviction, connect clients with available resources, and ensure housing stability into the future. • Reviewed and processed applications for statewide emergency rental assistance program (ERAP) to determine applicant eligibility and disperse funds while ensuring data integrity and security. • Maintained thorough knowledge of local housing laws, guidelines, and eligibility requirements, working to protect renters’ rights and to prevent fraud and other unlawful practices. • Served as an intermediary between clients and landlords/proprietors, working with property managers to acquire necessary documents and halt any eviction proceedings. Show less

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  K&G Petroleum, LLC

  Jan 2022 - Jan 2023

  Human Resources Specialist

  • Managed talent acquisition process across diverse job markets (Denver and Las Vegas) to onboard new hires, write offer letters, and complete paperwork, such as I-9s and E-Verify, reducing onboarding time by 30% and guarantee regulatory compliance. • Served as database administrator to promote HRIS (Paycom) functionality, maintaining accurate employee files, processing personnel action forms, and driving system efficiency.• Standardized internal background check policy, creating an SOP for screening all reports and customizing reporting to meet company hiring and onboarding needs.• Led numerous trainings to coach store managers on internal policies and relevant laws. Show less

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  Jewish Family Service of Colorado

  Aug 2023 - now

  Employment Case Manager (Career Coach)

  • Led the delivery of accessible, first-rate programming to diverse clientele, advising clients in securing employment and resulting in an average client wage $6 above Denver living wage.• Collaborated with the program manager to continually evaluate program effectiveness, adapting services and goals to ensure alignment with changing funding requirements.• Supported grant reporting and maintained detailed case notes to ensure complete case files and adherence to local, state, and federal funding requirements.• Trained and mentored junior career coaches and volunteers to develop professional skills and expertise while building confidence and facilitating the provision of impactful services.• Served on the DEI Committee to advise senior leadership on equitable hiring and culture-building practices, helping to shape inclusive policies and deliver employee training. Show less