Ramneek Kaur

Ramneek Kaur

Business Operations Associate

Followers of Ramneek Kaur8000 followers
location of Ramneek KaurLos Angeles, California, United States

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  • Timeline

  • About me

    Healthcare Strategy at Episource (United Health Group)

  • Education

    • D.A.V. Public School

      1994 - 2007
      High School 97%

      Activities and Societies: Public Speaking, National Mathematics Olympiad Valedictorian in high school graduating class

    • UCLA Anderson School of Management

      2020 - 2022
      Full Time MBA

      Activities and Societies: Healthcare Business Association, AnderTech, Women’s Business Connection, South Asian Business Association, Comedy Club, Yoga and Wellness Merit Scholarship Holder, Forté Fellow

    • Punjab Engineering College

      2009 - 2013
      Bachelor of Engineering (BE) Electrical, Electronics and Communications Engineering 8.85/10

      Activities and Societies: Les Amis (President), Speakers Association and Study Circle, Communications Club

  • Experience

    • ZS

      Jun 2013 - May 2015
      Business Operations Associate

      Developed and implemented a data-analytics solution for a $40bn pharma company and created processes for automatic reporting and data-visualization of sales insights using business-intelligence tools. The data warehousing solution created with MicroStrategy and Oracle database catered to executive team leads and 3500+ sales reps. I also collaborated with cross-functional counterparts in other teams for a process improvement initiative based on the principles of Value Stream Mapping (VSM).

    • Click Labs

      May 2015 - Feb 2018

      Served in the Core Leadership Team and collaborated with other vertical leads to design cross-functional initiatives to achieve sales targets and improve overall client experience. Led a global team of 10 in USA, UK, Philippines, and India to position and sell key offerings including B2B technology services and SaaS products. I also managed cross-functional teams dedicated to sales strategy, insights/data-analysis, pre-sales and customer success to design and implement key initiatives in portfolio management and sales process improvement. My responsibilities also included global team hiring and training. Show less Led a team to team to 60+ to manage end to end delivery of projects in health and wellness space in USA, UK, Middle East and India, including creation of user stories, UI/UX, Minimum Viable Product (MVP), software testing, User Acceptance Testing (UATs), and product launch on web and app stores. Tracked key deliverables and project milestones through JIRA tools, scrum and agile project management practices. Also consulted CXOs and product owners on product roadmap and strategy by analyzing trends and gap in market needs, and generated additional revenue through upsells and cross-sells. Show less

      • Director of Sales, B2B Tech Solutions

        Sept 2017 - Feb 2018
      • Global Head - Business Solutions

        Nov 2016 - Aug 2017
      • Product Manager

        May 2015 - Oct 2016
    • Daffodil Software

      Mar 2018 - Sept 2018
      Key Account Manager

      Served as the main point of contact for key clients in health and wellness space, including projects in medical practice management, telehealth and teleconsultation, IoT and remote patient monitoring, digital pharmacies and at-home care. Tracked project and account health through regular feedback, NPS, milestone tracking, and product strategy meetings. Generated new business through market/business research, cross-functional goals alignment and stakeholder management.

    • Perfect Sales Company

      Oct 2018 - Jun 2020
      Director Of Business Development

      Perfect Sales is a growing firm in real estate infrastructure and automotive products and services. At Perfect, I diversified product portfolio to create a cohesive product line that fulfilled end to end requirements of existing clients. I also led supplier negotiations, conducted geography-focused market gap analysis, and designed market entry strategies with sales representatives and partners to launch new offerings and acquire new clients.

    • Intuitive

      Jun 2021 - Sept 2021
      MBA Intern, Corporate Marketing
    • UCLA Anderson School of Management

      Oct 2021 - Jun 2022
      Graduate Student Research - Healthcare
    • Episource

      Aug 2022 - now
      • Solutions Consultant

        Jul 2023 - now
      • MBA Associate - Platform Strategy & Solutions

        Aug 2022 - Jul 2023
  • Licenses & Certifications

    • Optimizing Diversity on Teams

      University of Pennsylvania
    • Scrum Master Certified (SMC)

      Scrum Alliance
    • Brand Management: Aligning Business, Brand and Behavior

      London Business School
    • Understanding & Strengthening Health Systems

      The Johns Hopkins University
  • Honors & Awards

    • Awarded to Ramneek Kaur
      Zonta Women in Business Scholarship Zonta Club Riverside LA
  • Volunteer Experience

    • Fundraising and Engagement Activities

      Issued by Shree Vivekanand Swarg Ashram Trust - Community Senior Living on Sept 2013
      Shree Vivekanand Swarg Ashram Trust - Community Senior LivingAssociated with Ramneek Kaur
    • President (2012-13), Organizing Committee President - Annual Event (2011-12)

      Issued by Les Amis on Aug 2009
      Les AmisAssociated with Ramneek Kaur