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Jaber Al- Ahmed

Jaber Al- Ahmed

System Department Intern

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  • Timeline

  • About me

    Management Consultant at Fairlon Group

  • Education

    • University of Ottawa

      2023 - 2025
      Masters of Engineering in Engineering Management Engineering/Industrial Management

    • Independent University, Bangladesh

      2015 - 2018
      Masters in Business Administration Business, Management, Marketing, and Related Support Services

    • Independent University, Bangladesh

      2009 - 2013
      Bachelor's of Science in ETE Telecommunications Engineering First Class

      Graduated with Honors in Electronics and Telecommunication Engineering, Minored is Mathematics.Achieved Merit Certification for DL And VCL. Schooling completed in Abu Dhabi, UAE.

  • Experience

    • Dhakacom Ltd (Partex Group)

      Jan 2013 - Jan 2013
      System Department Intern

      To Learn and Implement the Mail Server in Linux Platform

    • Enosis Solutions

      Jun 2014 - Jun 2014
      Junior Operations Executive

      Communicating with upper management to develop strategic operations goals. Monitoring operational performance of both internal and external service providers. Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans.Receiving and responding to approvals and notifications.

    • Accenture

      Jan 2015 - Nov 2017
      Infrastructure Associate

      Experienced Infrastructure Delivery Associate at Accenture Bangladesh with a demonstrated history of working as a shift lead for core operations, with knowledge and updates on last shift status, preparing roster plan, handling escalation also attaining the role of Incident Manager in order to drive and provide solution with the help of SME within time to provide uninterrupted service.Coordinating any incident or problem related to infrastructure with knowledge of ITIL and to make use of incident management system which is a part of detailed practices for IT service management.Maintaining Communication at regular basis with stakeholders on an agreed timeline and give service level agreement.Planning and coordinating all the activities required to perform troubleshooting of the incident.Responsible to support the monitoring infrastructure in delivering and maintaining the system management event monitoring. Strong business development professional with a Masters in Business Administration focused in Business, Management, Marketing, and Related Support Services from Independent University, Bangladesh. Show less

    • Omobio (Pvt) Ltd.

      Apr 2018 - Dec 2019

      Respond to the alarms or requests from clients and check the appropriate services or service log files to find issues according the issue brought up by the clients and solve the problem. 24X7 support services for clients.Analyzing Traces (TCP, SS7, Sigtran) using WiresharkSupporting to Install and Configure Servers & ServicesSupport to Install and Configure centralized Network monitoring using Nagios and NRPE plugin

      • Country Support Engineer

        Apr 2018 - Dec 2019

      • Country Support Engineer

        Apr 2018 - Jun 2019

    • BKash Limited

      Dec 2019 - Nov 2020
      Assistant Manager, Product and Technology Division

    • Fairlon Group of Companies

      Dec 2020 - now
      Management Consultant

  • Licenses & Certifications

    • Fraud Management

      BKash Limited
      Feb 2020