Siddharth Chandra

Experience

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  Dell International Services

  Apr 2009 - May 2010

  Network Analyst

  Network Analyst, ITNetwork Analyst, IT• Responsible for achieving all process metrics centered on, customer satisfaction, productivity and sales.(Resolve Rate 90%, Customer Satisfaction 85%)• Analyzing and correlating different metrics for monitoring operational effectiveness and efficiency.• Responsible for leading and implementing Pilots for process and business improvement• Interfacing with Quality Teams to track compliance and improvements.• Strategic coordination and planning with other support functions.• Participation in conference calls with clients and partners to share best practices to achieve total customer experience, operational excellence and to discuss new policies formulated and its implementation across the processes.• Responsible for timely performance appraisals within the process.• Responsible for employee satisfaction and accountable for floor discipline• Address people issues and resolve conflicts.• Recognize the best talent and coach them for the next level by delegating new responsibilities Show less

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  Myyra

  Jan 2010 - now

  MYYRA is an India based company on a mission to make great design accessible to everyone.Founded in 2010 as a start-up we have been growing 100%+ for the last years.Our philosophy is to leverage the Internet and apply the economy of scale in manufacturing. So that even the most beautiful and high end furniture pieces will eventually become accessible and affordable to the masses. •Brand development, •Strategic Consulting, including business plan & sales strategy development, •Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.

  • Chief Operations Officer

    Dec 2012 - now

  • Chief Operating Officer

    Jan 2010 - now
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  Skema International Private Limited

  Apr 2012 - now

  Chief Operating Officer

  Strategic and operational management of entire production fieldRestructuring and organization of all subordinate departments (production plants, supply chain, logistics, manufacturing, quality, maintenance, infrastructure management, Customer service)Management optimization by Lean Management and Continuous Improvement philosophies implementation, focused on goals actionsLeadership of subordinate Managers team by redefining KPI’s, defining new dynamic objectives of the Organization and priorities Supervision and verification of all implementations projects according to established goals and Company Key IndicatorsManagement and supervision of productiveness, operational effectiveness, cost reduction and quality improvement projectsLong and short-term Company development plans definition together with Board of DirectorsBudget coordination and management according to P&LControlling processes and cost reduction Show less

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  Skema Tex

  Apr 2014 - now

  Chief Operating Officer

  Role Heading complete plant operations as independent profit centre. Reporting to Board of Directors.Driving plant activities including selecting product mix, procurement of raw materials, controlling production with excellence and maintaining consistency in quality. Formulating & implementing strategies for effective yarn marketing and exercising financial control over the unit.