Jonathan Rullan

Jonathan Rullan

Client Support Analyst

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location of Jonathan RullanLeesburg, Florida, United States

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  • Timeline

  • About me

    Driving Innovation Through Emerging Technologies and Transformative Solutions

  • Education

    • Cooper City High

      1999 - 2002
      Diploma General
    • Liberty University

      2014 - 2016
      Bachelors of Religion Christian Studies
  • Experience

    • Memorial Healthcare System

      Sept 2004 - Sept 2005
      Client Support Analyst
    • Memorial Health Care System

      Sept 2005 - Oct 2006
      Technical Analyst

      INSTALL Hardware and Software for Clinical and Business EnvironmentTROUBLESHOOT PCs’ and/or PC Related HardwareRESOLVE Lexmark and HP Printers/Print ServersMANAGE and PROCESS tickets in queue forwarded from Help DeskASSIST TEAM with new Hardware configuration and IMPLEMENTATIONPROVIDE ON-CALL Support after hours

    • Health Central Park

      Oct 2006 - Jan 2009
      Field Services Liaison
    • Health Central

      Jan 2009 - May 2009
      Network Analyst/PACS Administrator

      Administrator for more than 60 Windows Servers in a Clinical and Financial environmentMANAGED all Data Center tasks (Monitoring, Daily/Weekly checks, Ensure Plant stability)MANAGED a CITRIX FARM used for approximately 30 Published Applications.Work directly with vendors for any Upgrades/Patches needing to be appliedAdministrator of Active Directory and Group Policy AdministrationIMPLEMENT/CONFIGURE Sonicwall Internet Firewall and Barracuda Spam Filter to ensure Security for organizationDaily MONITORING, RESCHEDULING and DOCUMENTING of backup success/failuresProvide Tier II SUPPORT for all Clinical and Non-Clinical MCKESSON based applications Show less

    • Orlando Health

      May 2009 - Jul 2013

      Primary role as a Citrix Administrator for an enterprise sized organization with Platinum level licenses. Some of technologies that I currently support and have used in my role:- Windows Server 2003- Windows Server 2008- Citrix XenApp 4.5- Citrix XenApp 6.0- Citrix XenApp 6.5- Citrix XenServer 5.6- Citrix XenServer 6.0- Citrix XenDesktop 5.6- Netscaler MPX7500 and VPX- Citrix Access Gateway- Citrix Web Interface 5.4- Citrix Provisioning Server 6.0- MS SQL 2008- Basic CSS and JSP editing for Netscaler and Web Interfaces- VMWare VCenter 5.0 Show less

      • Network Administrator/Citrix Administrator

        Aug 2011 - Jul 2013
      • Programmer Analyst

        May 2009 - Aug 2011
    • Dell Technologies

      Jul 2013 - Mar 2014
      System Advisor/Citrix Administrator

      Responsible for the entire Citrix environment for a dedicated account. Some of our tasks include PCI compliance, regular maintenance, patching, preventing downtime, and incident resolution.Our primary focus is ensuring that the customer is happy with our service without affecting SLA metrics.

    • Citrix

      Mar 2014 - Mar 2016
      Senior Technical Relationship Manager
    • RoundTower Technologies, LLC

      Mar 2016 - Aug 2021
      • Consulting Systems Engineer

        Oct 2019 - Aug 2021
      • Sr. Systems Engineer

        Mar 2016 - Sept 2019
    • AHEAD

      Mar 2016 - Aug 2021
      EUC Specialist

      In October 2020, AHEAD, RoundTower, and Kovarus joined forces to create the new AHEAD. We build platforms for digital business. By weaving together advances in enterprise cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.

    • Alturna-Tech

      Aug 2021 - now
      Senior Solutions Architect

      - Orchestrated collaborative solutions design efforts with sales teams and manufacturing partners, enhancing pre-sales technical consultations and solutions.- Directed the development of innovative product demonstrations and PoCs, guiding customer decision-making.- Established strategic relationships with key stakeholders, articulating the value of technology solutions.- Oversaw technical aspects of project implementations, ensuring alignment with customer goals and best practices.- Led the creation of marketing materials and sales enablement content, enhancing brand positioning.- Developed detailed SOWs and BOMs, leading project planning and scope definition efforts.- Designed strategies for integrating Nutanix solutions to Cloud.- Maintained up-to-date certifications and technical acumen aligned with evolving tech landscapes.- Demonstrated expertise in Nutanix HCI, infrastructure observability, storage platforms, and other technologies.In addition to my technical role, I provide leadership and guidance in adopting and reviewing emerging technologies, fostering partnerships, and supporting strategic direction within the organization. Show less

  • Licenses & Certifications

    • ITIL v3 Foundations

      ITIL
    • Microsoft Certified Professional - Server 2012

      Microsoft
    • RTP - Rubrik Technical Professional

      Rubrik
      Nov 2021
      View certificate certificate
    • RTA - Rubrik Technical Associate

      Rubrik
      Sept 2021
      View certificate certificate
    • Citrix Technology Advocate

      Citrix
      Jan 2024
      View certificate certificate
    • Axonius Advanced Technical Course: Cybersecurity Asset Management

      Axonius
      Mar 2024
    • RTA - Rubrik Technical Associate

      Rubrik
      Sept 2021
      View certificate certificate
    • CC-SDWAN

      Citrix
    • Nutanix Technology Champion (2023)

      Nutanix
      Jan 2023
      View certificate certificate
    • Citrix Certified Professional - Networking

      Citrix
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Apr 2024
      View certificate certificate
    • Citrix Certified Professional - Mobility

      Citrix
    • Nutanix Certified Associate

      Nutanix
      Jun 2021
      View certificate certificate
    • Nutanix Certified Professional 5 - Multicloud Infrastructure

      Nutanix
      Sept 2021
      View certificate certificate
    • Nutanix Certified Professional - Multicloud Infrastructure 6

      Nutanix
      Feb 2023
      View certificate certificate
    • Nutanix Certified Systems Engineer - Core

      Nutanix
      May 2023
      View certificate certificate
    • VMware Certified Professional - Digital Workspace 2020

      VMware
      Sept 2020
    • Nutanix Certified Services Core

      Nutanix
      Jan 2022
      View certificate certificate
    • Citrix Certified Engineer - Virtualization

      Citrix
    • Nutanix Certified Professional - End User Computing 6

      Nutanix
      May 2023
      View certificate certificate
    • Fortinet Network Security Expert Level 3: Certified Associate

      Fortinet
      Aug 2023
    • Splunk Accredited Technical Selling Foundations (Partner)

      Splunk
      Jan 2024
      View certificate certificate
    • VMware Certified Professional 7 - Desktop and Mobility

      VMware
    • Nutanix Certified Professional - End User Computing

      Nutanix
      Jul 2021
      View certificate certificate
    • BrickStor SP Certified SE

      RackTop Systems
      Jun 2022
      View certificate certificate
    • VMware Certified Advanced Professional - Desktop and Mobility Design 2020

      VMware
      Oct 2020
      View certificate certificate
    • Nutanix Certified Master - Multicloud Infrastructure 6

      Nutanix
      May 2023
      View certificate certificate
    • Nutanix Technology Champion (2024)

      Nutanix
      Jan 2024
      View certificate certificate
    • Nutanix Certified Professional - Multicloud Automation 6

      Nutanix
      Mar 2024
      View certificate certificate
    • RTP - Rubrik Technical Professional

      Rubrik
      Nov 2021
      View certificate certificate
    • Citrix Technology Advocate

      Citrix
      Jan 2021
      View certificate certificate