Craig Baum

Experience

• 

  Ericsson

  Oct 1996 - Apr 2011

  Responsibilities included:Product Management of Ericsson UK Telephony Softswitch: Managing product feature developments, lifecycle management of solution components and inputs into controlling the business case. Liasing with Customer Solutions and implementation teams to resolve design and support issues. Providing the interface between end customers, business units and Product Development groups.Provided technical bid support for IP, Voice and mobile backhaul based RFQs : Answering customer RFQs, providing bill of materials and high-level solutions on a variety of telecommunications tenders. Risk Management and road-map planning for any developments required.Provided Customer-facing presentations of Ericsson Voice and IP portfolios and solutions to over a dozen UK operators. Ranging from technical to CxO level. Show less Responsibilities included:Leading IP design team for BT's SDH Optical Network, managing change, evolution, upgrades and new deployment as well as support escalation.Designing Customer bespoke solutions for Data Communications Networks.Design and delivery of Marconi Softswitch solutions to UK operators.Responding to customer RFQ and multi-product tenders including large national/international 21CN tenders.Working with multi-vendor teams towards the successful testing and deployment of the BT 21CN Alpha trial of VOIP and DSL technologies.Working with CTOs towards future company strategy of IP products.Involved in multiple IP vendors design and testing including Cisco, Laurel/ECI, Riverstone, Juniper and Huawei products. Show less Working from the Graduate Training program within the Public Networks Group my responsibilities included:Managing and supporting a large IP network, including leading and mentoring a group of field engineers to support new projects, support activities and upgrades.Upgrading and configuring SDH products including multiplexers, line systems and access products.Maintaining, upgrading and installing UNIX based management platforms including SUN and HP products.Responsible for a group of field engineers and contractors, allocating work, defining training needs.For two years helped run the graduate recruitment events, interviewing and assessing potential new graduates in a number of team and individual tasks. Show less

  • IP Technical Specialist

    Apr 2006 - Apr 2011

  • DCN Design Manager

    Jan 2001 - Mar 2006

  • Network Support Manager

    Oct 1996 - Jan 2001
• 

  Atos

  May 2012 - now

  Data centre Solution Architecture Network High Level Designs Providing consultative service to hosted high technology transactional services.Attending Change Control Boards and Steering Groups.Advising and developing Network strategy.Providing support for major escalations and network incidentsReviewing and approving Network Designs

  • Senior Network Technical Architect

    Mar 2013 - now

  • Network Client Technical Lead

    May 2012 - Mar 2013