Bill Chisholm

Experience

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  Hertz Local Edition

  Jul 1996 - Jan 1998

  Location Manager

  Recruited to manage largest account in northeast area, with an average 50 rentals per day; oversaw full-scope operations spanning inventories, daily fleet distribution coordination, customer service, and human resources through accounts payable/receivable, end-of month balancing and P&L. Successfully coached, mentored and promoted 3 Assistant Managers to Location Managers.

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  Hertz

  Jan 1998 - Apr 1999

  Area Training Manager

  Partnered with special project teams to boost corporate performance; including working with group in developing computer system for new local market entity as well as co-steering integral roll-out process; additionally collaborated in developing proactive action plans targeting turnaround of poor-performing locations. Contributed dynamic leadership skills toward delivering large group training in customer service, first-responder practices, internal counter systems, and policies/procedures.Steered internal audits for Local Area Manager and directly reported results. Show less

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  Dollar Thrifty Automotive Group

  Apr 1999 - Jul 2006

  Promoted to direct operations of 2 multi-million dollar airport locations, with accountability for 20 managers along with 150 associate team members. Substantially boosted customer service and sales performance through effective leadership, and coaching. Successfully passed internal audit with 94 score on 100 point scale. Duties included, HR, accounts payable and receivable, profit and loss statements, and budgeting. Profitably led 3 managers and 45 employees as well as controlled fleet of 500 cars; earned score of 96 on 100 point scale on internal audit. Actively collaborated with Boston City Manager in fleet and pricing moves targeted toward attaining area goals.Capitalized on opportunity to complete intensive 13-week accelerated management program, which resulted in promotion. Duties included; HR, accounts payable and receivable, profit and loss statements, and budget analysis.

  • CIty Operations Manager

    Apr 2004 - Jul 2006

  • Senior Shift Manager

    Apr 1999 - Apr 2004
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  Avis Budget Group

  Nov 2006 - Jan 2007

  Downtown Operations Manager

  Productively managed 5 locations employing 35 employees; included coaching staff in sales techniques along with creating weekly schedules for optimal team performance. Facilitated weekly inventories of assets for accountability as well as worked directly with yield and pricing along with fleet distribution to cost-effectively, profitably manage assets.

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  Avis Budget Group

  Nov 2007 - Jul 2012

  Promoted to focus on spearheading Lean Six Sigma and Change Management initiatives through facilitation multi-level management staff meetings. Proficiently generate and analyze data to evaluate process metrics across individual projects and define pertinent information for presentation to teams in support of maximizing performance.Successfully completed original project and submitted comprehensive documentation to BMGI Inc., earning Lean Six Sigma Green Belt credentials; January 2012 Drove operations of 8 key locations to ensure compliance with corporate standards, including conducting weekly on-site audits; routinely consulted with District Manager on daily basis to address and resolve any performance issues. Partnered with yield and pricing team in competitive rate setting and fleet utilization. Collaborated with fleet distribution to ensure maximum use of resources.

  • Performance Excellence Leader (Lean Six Sigma Green Belt)

    Feb 2008 - Jul 2012

  • Agency Manager

    Nov 2007 - Jan 2008
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  WIS International

  Mar 2016 - Aug 2016

  Inventory Manager

  Responsible for managing a team of 15-40 inventory specialist in completing inventory counts for large retail operations (Victoria Secret, Dollar Store, Tractor Supply Company, Macy’s, Rite Aid, and LIDS). Job duties included but not limited to; preparing store with inventory tags, having pre-inventory meetings with proper management staff, communicating proper information to customers regarding inventory procedures, supervising and assisting inventory staff in completing inventory in timely and accurate manner, uploading data to corporate before end of day cut-off time, completing inventory and keeping within customer service scores complete at end of inventory by retail staff, and in charge of handling any corrective actions on staff on daily basis. Show less

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  The Fruit Cent

  Aug 2016 - Sept 2018

  Logistics Supervisor

  Worked directly with owner operator on daily basis, to ensure all product was delivered in a safe timely manner. Job functions included but not limited to; accurately taking customer orders, and pricing with current pricing structure. Building daily driver routes, to best efficiently and effectively deliver product in a timely manner. Take additional order through the day, and fulfill them with the proper inventory, and get them delivered within the current business day. This would sometime require ordering additional product, and communicating with the proper logistics staff, to procure the inventory. Handle daily customer issues, and resolve in timely manner, without any assistance. Handled all accounts payable and receivable functions including printing and getting to customer within 14 or 28 day required payment terms. Processed all cash, check, and credit card payments including reconciling, cash and checks preparing daily deposits, batching credit card payments, and updating customer files. Show less

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  GRANITE STATE FRUIT CO INC

  Sept 2018 - Mar 2020

  Operations Manager

  Works daily directly with owner and operator in all aspects of daily logistical, pricing, personnel management, customer service, and sales required to operate the business in profitable basis. These duties include; creating and updating daily price changes based on current market price, complete invoices in a timely accurate process, set up daily routes for drivers, make crucial staffing level decisions, answer any customer issues or complaints in timely manner, accurately reconcile daily cash drawer, successfully complete sales calls multiple times per week, complete accurate inventory and order proper levels of produce daily, handle any employee issue including corrective actions and including terminations. Show less

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  Nouria

  Jul 2020 - Nov 2022

  Unit Manager
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  Palmer Gas & Oil

  Nov 2022 - now

  Supply and Pricing Manager