Andrew Barke

Experience

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  Tesco PLC

  Jul 2006 - Jul 2012

  Checkout Assistant

  • Part time assistant/supervisor during degree and A level studies.• Strong communication, time management and team-working skills.• Duties include serving customers on the checkouts, handling customer queries and closing down the checkouts at night, which typically involves handling large amounts of money. • Frequently required to cover team-leader breaks during which I am responsible for checking checkouts for the correct money and organising other team members breaks.• Frequently required to assist other team members on the customer service desk, during which time I am responsible for answering customer queries.• In addition to the above, I am often required to carry out maintenance on the stores self-service checkouts; this includes diagnosing problems and correcting them where able. Show less

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  Utilities Connection Managment Ltd.

  Jul 2011 - Sept 2011

  Database Administrator

  • Work placement supported by the GO Wales project.• Required the design, construction and deployment of a new company database.• Design stage involved holding functional requirements meetings with staff, producing a schema based on information gathered.• Database constructed with Microsoft Access utilising Tables, Forms, Reports, Queries and the Visual Basic for Applications and SQL languages.• Additional requirements meetings held throughout placement to ensure database matched the company’s requirements.• Database successfully deployed across office by the end of the placement. Show less

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  Hewlett-Packard

  Aug 2012 - Jan 2014

  • Provide level 2 and level 3 technical support to both internal and client testers.• Set up new servers with operational and functional software to enable code deployments and testing activities.• Deploying code releases into Linux test environments.• Liaise with 3rd party software developers to diagnose and rectify defects.• Query an Oracle databases to provide details of batch jobs and users within the system.• Running test cases through system to verify defects and produce suitable error logs for analysis.• Producing bash scripts to automate specific tasks within the deployment such as setting variables within the database.• Show less • Provide support to project managers.• Attend regular risk review boards with project managers, programme managers and account executives.• Produce weekly project tracking reports illustrating current and project costs.• Provide weekly time management reports to project managers.• Organise and facilitate monthly executive delivery assurance board meetings in which senior management are provided an overview of all the current projects within the programme.• Maintain project schedules by progressing work completed. Show less

  • Technical Support – DWP Account – Personal Independence Payment – Release 2

    Mar 2013 - Jan 2014

  • PMO Analyst – DWP Account – Pensions Legacy Programme

    Aug 2012 - Mar 2013
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  DXC Technology

  Jan 2014 - Dec 2017

  Live Service Application Support
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  Her Majesty's Prison and Probation Service (HMPPS)

  Jan 2018 - now

  Live Service Application Support