Harveen Pannu

Experience

• 

  Debenhams

  Nov 2007 - Jul 2010

  Sales Advisor
• 

  QA Ltd

  Aug 2010 - Jul 2021

  As organisations move to become more digital, QA help build and grow in-house tech capability. I partner with IT, HR and L&D professionals to build a complete understanding of specific talent requirements and develop cross-capability programmes. These programmes are created from our comprehensive portfolio of market-leading tech talent and training services and support client’s digital transformation initiatives by developing the skills their people need to succeed in this digital age. Our courses & certifications are delivered as live learning both in classroom & virtual or self-paced via our leading enterprise digital skills management platform – Cloud Academy. QA also offer Managed Learning Services, world-class Apprenticeships, Technical Contractors and Higher Education degrees. Show less Leading key client accounts within the Financial Services vertical market, core aspects of my role include:• Acting as QA’s senior representative to financial services clients, providing them with learning insight and to become a trusted advisor to our senior client stakeholders• Winning and managing delivery of business critical programmes that ensure current and future success against QA and client objectives• Managing senior level relationships to ensure client growth and retention • Deliver growth and value via expanding the delivery of QA’s broad portfolio• Provide strategic direction for account team • Plan and deliver an account strategy• Forecasting, account planning, marketing direction, opportunity management, bid leadership Show less

  • Senior Client Relationship Manager - Financial Services

    Jun 2019 - Jul 2021

  • Client Relationship Manager - Financial Services

    Jun 2017 - Aug 2020

  • Senior Account Manager

    Jun 2014 - May 2017

  • Account Manager

    Jun 2011 - May 2014

  • Sales Executive

    Aug 2010 - May 2011
• 

  QA Ltd

  Sept 2021 - now

  At QA we specialise in the people side of technology and digital transformation through our training programmes, apprenticeships and on-demand tech talent. I work with businesses across the UK defence sector to support their talent development strategies.Drawing from QA’s wide range of services, I help develop solutions with my clients that upskill and reskill their existing workforce, helping them compete in the digital age both today and for the future, whilst also keeping valuable knowledge and experience in house. I also support them look for more diverse sources of new talent and then upskill them as they come onboard to further future-proof their workforce. Examples of work we can do to help clients within the defence sector includes:- Certification and chartership programmes - Recruitment and training of talent through digital skills bootcamps- Apprenticeships programmes for new and existing staff - Providing on demand junior tech talent- Work based learning programmes inclusive of real-world projects Show less

  • Client Relationship Director - Defence

    Jul 2022 - now

  • Senior Client Relationship Manager - BAE Systems

    Sept 2021 - Jul 2022