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Kenjiro Takeda

Kenjiro Takeda

Front Desk Officer

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  • Timeline

  • About me

    English Teacher and Hospitality Professional

  • Education

    • Language Studies International

      2004 - 2005
      Upper Intermediate English

    • 立命館大学 / Ritsumeikan University

      2001 - 2005
      Bachelor of Economics Economics

      Activities and Societies: Track & Field Club member - Specialized in Javelin Throw. - Event Coordinator

    • Ecole Hôtelière de Lausanne

      2012 - 2013
      EMBA Hospitality Administration/Management

  • Experience

    • Westin Hotels & Resorts

      Jul 2005 - Jun 2006
      Front Desk Officer

      - Upselling room upon check-in, and providing recognitions and benefits to upselling guest- Promote Starwood Preferred Guest membership program and enroll- Ensure membership points after guest’s check-out- The member of the UG committee

    • The Imperial Hotel

      Jun 2006 - Apr 2007
      Bellman

      - Escorted VIP guests and fulfilled their expectations and hidden needs - Earned the Guest Service Award by excellent guest care

    • MCM Japan

      Apr 2007 - Jul 2008
      Sales Engineer

      - Handled 30 electric companies including Panasonic Inc. and Glory Inc. - Introduced products to prospective customers- Created 50 million yen new business for Glory Inc. by introducing an Ethernet controller

    • Westin Hotels & Resorts

      Jul 2008 - Dec 2009
      Front Desk Officer

      - Responsible for daily operation and room assignment as an in-charge of shifts- Monthly 200,000 yen upselling for room and breakfast coupon- Acquired average 100 newly SPG members every month- The member of the UG committee

    • Furama Hotels International

      Mar 2010 - Mar 2012
      Guest Services Officer

      - Responsible for providing guest services to the guests by coordinating with related departments on their special needs and requirements. - In charge of VIP and corporate guests check in and the related service to them during their stay.

    • The Ritz-Carlton Hotel Company LLC

      Mar 2012 - Jul 2012
      Internship, Italian restaurant server

      - Responsible for refilling food items in breakfast, lunch and desert buffet - Taking orders and serving dishes to guests

    • Ecole hôtelière de Lausanne

      Sept 2012 - Sept 2013
      Executive MBA

    • The Ritz-Carlton Hotel Company LLC

      Jul 2013 - Jun 2014

      • Club, Front Supervisor

        Aug 2013 - Jun 2014

      • Assistant of pre-opening office

        Jul 2013 - Jul 2013

    • Andaz Tokyo - A Concept By Hyatt

      Oct 2014 - Apr 2016
      Andaz Host

    • JPREP Saitojuku

      Jan 2016 - Feb 2017
      Vice Principal

    • Ritsumeikan Moriyama Junior and Senior High School

      Apr 2017 - now
      English Teacher

  • Licenses & Certifications

    • Eiken 1st Grade

      Eigo Kentei Kyokai
      Feb 2017

    • Official Business Accounting Skill Test

      Japanese Chamber of Commerce and Industry
      Jun 2005

    • TOEIC 960 points

      ETS
      Feb 2014