Marshall Davidson

Experience

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  US Army

  Oct 2000 - Sept 2008

  Sergeant

  25P Microwave Systems Operator/Maintainer.HHC 82d Signal Battalion, Ft. Bragg NC.Paratrooper, Sergeant, Electronics Technician, Arms Room Supervisor.Provide technical support for a Mobile Subscriber Equipment based network. Node center, SEN, LEN. LOS radios, patch panels, modems, multiplexers, power supplies, encryption and satellite communication in countless field exercises as well as real world deployments. Installation of computer software and hardware in fixed station sites.Set up and support computer systems for End User(Command Post).C Co. 1-148 Infantry Regiment(Mech), Delaware OH.Infantry stuff. Show less

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  Spectrum (formerly Time Warner Cable)

  Jan 2006 - Jan 2007

  Installer

  Field Install/Repair Technician.Troubleshoot, and repair digital phone, internet and cable using hand held signal generators, modems, signal leakage detectors and butt-set.Install, maintain and repair underground and aerial cable links. Ladder, safety gear, accountability for any and all tools and equipment.An interesting tidbit of information. During my training period, my trainer and I spotted a house that was on fire and were recognized by our local fire department for the actions we took. Show less

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  CenturyLink

  Jan 2008 - Jan 2013

  Tech Support II

  Remote access customers computer to troubleshoot software, hardware, network issues.Interact with no less than 5 different departments such as Billing, 3rd Party Vendors, Level 1 Tech, Level 3 Tech and Save Desk.Adhere to scope of support, processes and procedures.Troubleshoot customer issues involving desktops, laptops, printers, email, antivirus software and network connectivity.Recognize, analyze and advise customers of line issues affecting service. Verify sync, intermittent sync, send and receive strength, errors, packet loss, IP address and provisioning. Access Layer 1 and Layer 2 traffic. Enable, disable, cross connect, and provision racks, shelves, cards and ports. DHCP, static, ethernet and fiber optic configuration. Log in, configure DSL modems. Bridge mode, routing mode, broadband link, local network, firewall, WAN, LAN, WLAN, WEP, WPA.Ping modem, router, broadband link, ipconfig/release & renew. Safe mode, FTP test, Trace Route, configure Ethernet card, browser settings. Show less

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  CTL Engineering, Inc.

  May 2013 - now

  Crew Lead

  Install, configure and trouble shoot Dragonwave, Exalt, ALU and Radwin networks for AT&T, Sprint and Verizon microwave links.Performed Anritsu Line Sweeps, ODM fiber testing, and RET optimization.Cellular trouble tickets. Antennae, radio, connector, and line replacement.Create and submit close out packages.When work is slow I help out our drilling department as a driller helper. Tasks include:Adds, positions, and replaces drill stems, casings, cables, and hoses to assist in drilling operation.Observes ground surface and machine operation for indications of unsafe conditions.Collects core samples for laboratory analysis.Lubricates and cleans equipment. Show less

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  Industrial Communication and Sound

  Jul 2015 - now

  Project Manager

  Oversee the end to end process of Audio/Video, Public Address, Access Control, Security and CCTV implementation projects.Responsible for the distribution, explanation and confirmation of completion for all Audio/Video infrastructure requirements. This requires interfacing with all stakeholders including, but not limited to; customers, general contractors, architects, data installers, electricians, furniture vendors, facilities departments and inspectors to make sure the site is ready for our installation and programming team.Understanding the progress of all trades working onsite during construction projects. Doing so allows our group to assist the customer in making sure the entire project is a success.Ability to read and understand construction documents. Review technical signal flow drawings to ensure accuracy and that all equipment is accounted for in the bill of materials.Perform field surveys and site walks to confirm design accuracy with customers and verify infrastructure requirements are in place.Track equipment shipping and work with our warehouse team to make sure all materials arrive at the correct locations and on time.Working on the job site installing, testing and servicing equipment to ensure every day is a learning experience for our team members and the end-user. Show less