Hasitha Morawaka

Experience

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  Ceylon Electricity Board (CEB)

  Jan 2009 - Jan 2012

  IT and customer Support

  IT Support service .Worked at CEB as a IT and customer Supporter (Contract Basis) Control and manage the CRM software ( CEB ) Troubleshooting of hardware and software of the PC & laptops and the network ,

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  Bell Solutions (Pvt) Ltd

  Mar 2012 - Jan 2022

  Presently working at Bell Solutions (Pvt) Ltd, a subsidiary of Lanka Bell Limited in the capacity of Enterprise Voice Infrastructure Solutions, Marketing & Designing AVAYA / SIEMENS IP PABX communication systems, Wifi Solutions and security solutions ( firewall Systems ) to create & delivery of integrated solutions in to the enterprise market including key strategic accounts.Selling leading brands - AVAYA ,Cisco, Polycom , Avaya radvision, Ruckus , Unifi , HP , Microsoft , CCTV brands ( Axis , HIkvision ), Sophos , Grandstrem, 3CX My key responsibilities includes,1. Achieving Sales targets2. To Introduce, Position & Marketing AVAYA/SIEMENS IP PABX Systems including ICT related services & Products. (ruckus, Unifi , Avaya , Cisco , CCTV ( Axis , Hikvision ) , Fumo cabling , Video conferencing systems (Rad vision , Polycom ), Security solutions ( Firewall) -Fortigate , 3. Partner Management4. Secure business & maintain relationships with the existing client base5. Forecasting Revenue Targets6. Customer Relationship Management.7. Preparation of tenders and quotations.8. Creating the Avaya Pre-sales BOM9. arrange the Customer Presentations Demo sessions , Show less

  • Assistant Manager

    Sept 2019 - Jan 2022

  • Account Executive

    Mar 2012 - Sept 2019
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  KBSL Information Technologies Limited

  Jan 2022 - Apr 2024

  Assistant Manager
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  Encodex Systems (PVT) Limited.

  Apr 2024 - now

  Sales Marketing Manager

  1. Drive revenue growth by managing and expanding key accounts within the Unified Communication & Collaboration (UCC) industry.2. Develop and nurture long-term relationships with clients, ensuring high customer satisfaction and retention.3.Identify business opportunities, upsell solutions, and provide consultative sales strategies tailored to customer needs.4. Collaborate with cross-functional teams to deliver seamless communication solutions, including VoIP, cloud telephony, video conferencing, networking solutions, and firewall solutions.5. Conduct market research and competitor analysis to enhance sales strategies and positioning.6.Prepare and present compelling proposals, sales reports, and performance insights to stakeholders.7. Manage end-to-end sales cycles, from lead generation to post-sales support, ensuring seamless execution.Key Achievements:* Successfully increased account revenue through strategic upselling and cross-selling initiatives.Onboarded new enterprise clients, expanding market presence and revenue streams.* Strengthened customer retention by implementing proactive account management and support strategies.* Led negotiations for high-value contracts, securing long-term partnerships with key clients. Show less