Ashraf Ali

Experience

• 

  Pico engineering

  Mar 2005 - Aug 2007

  Maintenance Engineer

  Provided comprehensive technical support and maintenance for critical data center infrastructure, specializing in electromechanical systems including power generation, HVAC, and UPS for Orange Egypt facilities.Key Responsibilities:• Led 24/7 preventive and corrective maintenance operations for mission-critical infrastructure• Performed detailed technical troubleshooting of complex electromechanical systems• Conducted regular site audits and managed follow-up action items• Maintained detailed maintenance logs and technical documentation• Coordinated with cross-functional teams to ensure operational continuity Show less

• 

  Mobiserve Holding

  Aug 2007 - Oct 2009

  O & M Engineer

  •Performed troubleshooting procedures for Electro-mechanical equipment related to Telecom Switches and Data Centers (Orange Egypt-Project) included (Generators, Air conditioning, UPSs, FF, CCTV and Rectifiers.).•Carried on periodic preventive maintenance activities.•Performed regular internal sites audit, and followed up the reserves clearance actions.•Handled corrective maintenance activities 24/7.•Led technician’s team during maintenance activities.Highlights: •Executed revamp project for 2 Data Centers “upgrading power and cooling capacities”. •Performed under raised floor clean-up project for both data and power cables in all data centers “removed 3 tons of unused cables in 30 Data Center rooms with no impact”. Show less

• 

  Orange Egypt

  Oct 2009 - Nov 2015

  Sr.Supervisor , Telecom Switches & Data Centers Power Operations

  Led comprehensive operations and maintenance for Orange-Egypt's mission-critical infrastructure, managing 6 campuses encompassing 42 data centres supporting 33M subscribers. Directed facility management strategies, technical operations, and infrastructure optimization initiatives.Key Responsibilities:• Oversaw end-to-end operations of telecom switches and data centre infrastructure across multiple facilities• Managed OPEX/CAPEX budgets, vendor relationships, and contract negotiations• Developed and implemented crisis mitigation strategies and business continuity plans• Established quality control protocols and technical training programs• Supervised facilities management teams and maintained operational excellence standards Show less

• 

  Amazon Web Services (AWS)

  Dec 2015 - now

  Lead a diverse engineering team providing comprehensive support for AWS data centers across the EMEA region. Key responsibilities include:• Managing full lifecycle of critical infrastructure assets• Leading a team of technical advisors supporting complex engineering challenges in Electrical, Mechanical, Controls and Security data center disciplines. • Conducting comprehensive deep dive audits and engineering reviews• Leading global-scale remediation initiatives• Implementing risk mitigation strategies Show less Led operations and engineering team for AWS colocation data centers across multiple availability zones, ensuring operational excellence and compliance with established practices and legislation.Key Responsibilities:• Directed engineering operations teams across multiple data center facilities, implementing performance benchmarks and critical systems management protocols• Led the collaboration between DC managers, COLO providers, and business stakeholders to optimize facility performance, reliability, and sustainability• Developed and maintained comprehensive facility documentation, standard operating procedures, and compliance frameworks• Oversaw critical infrastructure projects focused on capacity expansion, efficiency improvements, and reliability enhancements• Managed vendor relationships and COLO contract compliance, ensuring alignment with AWS standards and requirements• Led technical reviews for new facility design, implementation, and build-out initiatives Show less

  • Data Centers Field Engineering Manager

    Aug 2022 - now

  • EMEA FE Data Centers Optimization and Auditing Team Manager

    Aug 2022 - Nov 2024

  • Data Center Engineering Operations Mgr.

    Apr 2021 - Aug 2022

  • Chief Engineer

    Aug 2019 - Apr 2021

  • DC Engineering Operations Engineer

    Dec 2015 - Aug 2019