Joel Ruiz

Experience

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  US Army

  Jul 2004 - Feb 2012

  Health Care Specialist

  Supervises field and clinical medical facilities; assists with technical and administrative management of medical treatment facilities under supervision of physician, nurse, or physician's assistant; administers emergency and routine outpatient medical treatment to battle and non-battle casualties; assists with outpatient care and treatment.

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  Securitas Security Services USA, Inc.

  Jul 2012 - Sept 2018

  Security Officer

  Access control-maintain gate/truck access, check-in trucks; mostly outsidePatrols premises- conduct walking patrols, indoor and outdoor, stand for long periods of timeDaily reporting-utilizing a computerReports suspicious activityResponds in emergency situationsPreserves order

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  River of Life Fellowship

  Nov 2014 - Mar 2019

  Chaplain/Pastor

  Pastoral, trauma, and marriage counseling. Hospital visitation. Conduct wedding and funeral services. Responsible for overseeing all of the helps ministries, to include: Ushers, Greeters, Spiritual Personal Training, Security, Men's Discipleship.

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  Dr. Joel's LLC

  Jan 2019 - now

  A VA-accredited claims agent is an independent legal professional who helps veterans with their VA disability claims. Real Estate InvestingOversee and manage the remodeling of homes in the Greater Seattle area as well as Tulsa to include purchasing of the homes, making decisions on partnering with contractors, corresponding with interior designers, budgeting, operations, and networking with real estate agents.

  • VA Accredited Claims Agent

    Oct 2024 - now

  • Chief Executive Officer

    Jan 2019 - now
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  Security Industry Specialists

  Mar 2019 - Jul 2019

  Liaise with client's corporate management in order to execute and manage projects to support the Safety and Security program Oversee a team of Security Specialists, providing training and coaching as needed Assure compliance with general and specific post orders Manage and coordinate all security operations and programs in assigned area Partner with client location representatives to ensure proper utilization and execution of security programs Respond in a timely manner to emergent events, issues, deficiencies and client requests Initiate investigations and write incident reports as directed Partner with corporate facilities team members during event security details Maintain up to date and accurate timekeeping systems and records to include a daily activity report Show less •Provide exceptional customer service to the client•Provide access control to a high visibility location•Partner with client location representatives and the Hospitality Watch Commander to ensure proper utilization and execution of security programs•Respond in a timely manner to emergent events, issues, staffing deficiencies and client requests•Partner with corporate security team members during event security details•Maintain up to date and accurate timekeeping systems and records•Complete proper personnel documentation/paperwork and processing as circumstances dictate Show less

  • Shift Supervisor

    May 2019 - Jul 2019

  • Hospitality Specialist

    Mar 2019 - May 2019
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  VA Claims Insider

  Jun 2019 - Mar 2020

  Veterans Coach

  Creates a safe environment in which people see themselves more clearly; the coach does this by listening, asking focused questions, reflecting back, challenging, and acknowledging the clientAsks for more intentional thought, action, and behavior changes than the client would have asked of him or herselfClarifies goals and agreed-upon resultsIdentifies gaps between where the client is and where the client needs or wants to beHelps the client develop a strong strategy and action plan to close the gapUnderstands and anticipates potential obstaclesGuides the building of the structure, accountability, and support necessary to ensure sustained commitment Show less

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  Allied Universal

  Jul 2019 - Oct 2019

  Guard Force Supervisor

  Supervisory ResponsibilitiesCommunicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidatesAssures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)Assures that employee grievances are heard with help from appropriate branch or region HR support employeesAssists with the communication of policies, company announcements and job openingsProvides the basis of a great place to work by treating staff with respect Enforcement of Contract StandardsHelps Operations Manager identify, meet and exceed the needs of the customerMeets all contractual scheduled hours with a minimum of unbilled overtimeCoordinates and/or conduct site-specific OJT, client specific training and annual refresher training for security personnelReconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigationsPerforms account audits and off-hour visits, completing required documentationManages uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists Administrative ManagementAdministers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate proceduresPrepared to participate in unemployment hearingsCapably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business managementEnforces Allied Universal's policies as outlined in the handbooks and executive memos Show less

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  Experience Church.tv

  Jan 2020 - Nov 2020

  Chaplain

  Conducted pastoral, trauma, and marriage counseling. Assist pastor on his staff at a per diem basis.

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  Allied Universal

  Apr 2020 - Nov 2020

  Guard Force Supervisor

  Supervisory ResponsibilitiesCommunicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidatesAssures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)Assures that employee grievances are heard with help from appropriate branch or region HR support employeesAssists with the communication of policies, company announcements and job openingsProvides the basis of a great place to work by treating staff with respect Enforcement of Contract StandardsHelps Operations Manager identify, meet and exceed the needs of the customerMeets all contractual scheduled hours with a minimum of unbilled overtimeCoordinates and/or conduct site-specific OJT, client specific training and annual refresher training for security personnelReconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigationsPerforms account audits and off-hour visits, completing required documentationManages uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists Administrative ManagementAdministers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate proceduresPrepared to participate in unemployment hearingsCapably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business managementEnforces Allied Universal's policies as outlined in the handbooks and executive memos Show less

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  Veterans4us Inc.

  Mar 2021 - Oct 2024

  Co-Founder/Chaplain

  Provide emotional/spiritual care to the veteran populationProvide pastoral counseling to the visionaryAssist veterans with an array of benefitsNetwork with our partners

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  Allied Universal

  Mar 2021 - Feb 2022

  Skills: Communicating work standards/expectations Training subordinates in the knowledge, skills and attitudes required for success Maintaining full coverage of assigned duty posts – replacing call-offs and late arrivals Assigning only trained and certified personnel to posts Ensuring staff Readiness for Duty and Fitness for Duty daily Inspecting condition of all posts and work products – think 5S, orderliness, safety, cleanliness, equipment and supplies Inspecting and auditing work performance – review logs, reports and observe job performance and test compliance with established standards Displaying a Bias for Action: Identify and correct defects / meet subordinates’ needs Communicating with the client – e.g., Loss Prevention, Operations Management, Human Resources, Inbound/Outbound, Safety, Facilities, Temporary Agency Manager Leading and inspiring staff Communicating effectively – with clients, staff and management chain Training staff – What/How/When/Where/Why Performing Quality Control – Inspecting/Assessing Work and Work Products Correcting Defects – Assess Cause/Choose Action/Evaluate Correction Obtaining and Responding to Feedback – Client, Staff, Chain-of-Command Building Relationships – Teaming with the Amazon staff we supportCustomer Service: Understand client needs and priorities Keep the client informed on incidents and security issues Respond promptly to client technical direction Prevent recurrence of unsatisfactory events Maintain a positive professional image of the guard force and our duty posts Show less

  • Security Supervisor

    May 2021 - Feb 2022

  • Security Officer

    Mar 2021 - Feb 2022
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  Brookhaven Hospital (part of the Brookhaven NeuroRehabiliation Network)

  Mar 2022 - Nov 2022

  Mental Health Technician

  Mental Health Technician duties:Mental Health Technician assists patients as they address cognitive, physical, medical, behavioral, and psychosocial goals.Mental health technicians are responsible for direct patient care under the supervision of a registered nurse. Includes: taking vital signs, escorting patients, interacting with the patients in a therapeutic manner based on an identified treatment plan interventions and documenting patient care within the medical record.Perform observational rounds which include suicide and seclusion checks.Support patients as they work to develop strategies to enable them to return to lives of personal meaning where they live, learn, and work.Mental health technicians also perform a variety of functions in coordination with other treatment team members. Duties may include assisting in running groups, positioning patients, and assisting patients in performing activities of daily living.May be called upon to assist, under the supervision of a registered nurse, in crisis situations such as medical and psychiatric emergencies.Mental health technicians must also be capable of effectively handling inquiry calls and documenting those calls. Show less

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  Parkside Psychiatric Hospital & Clinic

  Nov 2022 - Jun 2024

  Mental Health Technician

  JOB SUMMARY: Provides direct and indirect patient care under the direction of a registered nurse. Provides for the personal care and comfort of psychiatric patients. Provides a clean, safe environment, maintains equipment and supplies. Participates in performance improvement and continuous quality improvement (CQI) activities. DUTIES AND RESPONSIBILITIES: Mental Health Technician • Assures each new patient is oriented to the unit rules, patient bill of rights and responsibilities. Records and processes patients and their belongings on admission and at discharge. • Performs and records patient vital signs, intake and output, or other tasks as requested and notifies RN on any changes and charts them in the EHR • Provides general nursing care, i.e., assisting patients with ADL, making beds, transferring patients. Performs patient care responsibilities considering needs specific to the standard of care for the age of the patient • Continuously observes patient behavior, mental status and activities. Notifies RN of any changes or unusual occurrences. Performs observational rounds and suicide and seclusion checks per established policy, and tours unit with off-going shift to account for all patients • Demonstrates the ability to lead and document rehab groups. • Demonstrates the ability to identify patient behaviors that require intervention. Continuously observes significant behaviors, actions and activities of the patients. Documents observations in the patient’s charts, reflecting implementation of the treatment plan. Reports any unusual occurrences • Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors • Escorts patients leaving the unit for activities • Responsible for one-on-one observation for high risk patients • Possesses the skills of verbal de-escalation and able to avoid power struggles with patients. Sets limits for patients. Show less

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  Liberty Healthcare Corporation

  Jun 2024 - Jan 2025

  Providing direct services and face-to-face care to children and adolescentsEnsuring clients are very well cared for and safe at all timesContinuously monitoring client activities, behaviors, health and safetyProviding appropriate interventions as necessary, when clients are at riskAssisting clients with their activities of daily living – and helping them build related skillsHelping clients to build pro-social skills, which will foster their independence and good health Show less

  • Habilitation Specialist II

    Dec 2024 - Jan 2025

  • Habilitation Specialist 1

    Jun 2024 - Dec 2024
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  Veterans Disability Solutions

  Oct 2024 - now

  VA Accredited Claims Agent

  An accredited agent can help you gather evidence, file a claim, or request a decision review. And they can communicate with VA on your behalf.Accredited attorneys and claims agents can help gather additional evidence and write legal arguments for your Supplemental Claim, Higher-Level Review, or appeal to the Board of Veterans’ Appeals.

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  Hands Of Heartland LLC

  Jan 2025 - now

  Habilitation Specialist II

  Providing direct services and face-to-face care to children and adolescentsEnsuring clients are very well cared for and safe at all timesContinuously monitoring client activities, behaviors, health and safetyProviding appropriate interventions as necessary, when clients are at riskAssisting clients with their activities of daily living – and helping them build related skillsHelping clients to build pro-social skills, which will foster their independence and good health