Vincent Douvier

Experience

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  ETC Simplify

  Jun 1997 - Sept 1997

  Office Manager Assistant

  ~ Creation and management of database for Customer Support efficiency. Multi-site and evolutive, track of technicians of the fields in order to increase productivity.~ I was on the field with the technicians, providing help and reports to the customers on the state of progression of their service

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  ETC Simplify

  Jun 1998 - Sept 1998

  Office Manager Assistant

  ~ Creation and management of database for Customer Support efficiency. Multi-site and evolutive, track of technicians of the fields in order to increase productivity.~ I was on the field with the technicians, providing help and reports to the customers on the state of progression of their service

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  SFR

  May 1999 - Nov 1999

  Fixed-mobile convergence Product Manager Assistant

  ~ Participation in the elaboration of the fixed-mobile convergence offer for Cegetel in France. Market study, elaboration of concepts and their business plans, various marketing means to reach customers.

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  Lanetro

  Dec 1999 - Apr 2000

  Business Development Manager

  ~ In charge of setting up the French branch of the company in Paris. Headquarters in Madrid, Spain.~ In charge of hiring all employees for the French branch. I chose and dealt contract with our partners in France.

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  Nevrax

  May 2000 - Dec 2006

  As the Producer of Online Operations, I held the positions of Head of Customer Support (CS) and Head of Quality Assurance (QA), collaborating closely with the production team on all aspects, including the establishment of in-house production milestones for the game. Subsequently, I assumed the role of Head of Community Management, where I worked closely with the marketing team.~ The Saga of Ryzom, client based MMORPG, developed and published by Nevrax~ The Ring, user generated content MMORPG, developed and published by Nevrax Show less

  • Producer of Online Operations

    Jan 2006 - Dec 2006

  • Worldwide Customer Support Manager

    Oct 2003 - Dec 2005

  • Assistant Producer, Nevrax

    May 2000 - Oct 2003
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  Gameforge

  Dec 2006 - Jan 2008

  Producer of Online Operations

  Managed live devs, QA/QC, release managers, customer support, community management, events, marketing for the MMORPG Ryzom and its expansion 'The Ring'.~ The Saga of Ryzom, client based MMORPG, developed and published by Nevrax~ The Ring, first user generated content MMORPG, developed and published by Nevrax

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  Gala Networks Europe Ltd.

  May 2009 - Jun 2012

  Brands Management:- Overseeing and managing various gaming brands.Management of a Portfolio of Free-to-Play (F2P) Games (PC and Browser-Based):- Successfully overseeing a diverse portfolio of F2P games.- Managing teams of 80+ individuals.Management, Mentoring, and Supervision:- Providing leadership, guidance, and mentoring to various teams.- Supervising operations and intra-teams' processes.- Managing monetization strategies and teams.Portfolio Handled:- Allods Online: AAA client-based F2P MMORPG developed by Astrum Nival/Mail.Ru Games.- Castle of Heroes: browser-based F2P MMORTS developed by Snail Games.- Street Gears: client-based F2P MMO developed by Gala Lab.- Terra Militaris: browser-based F2P MMORTS developed by Snail Games.- SEVENCORE: client-based F2P MMORPG developed by Noria. Show less

  • Executive Producer

    Jun 2010 - Jun 2012

  • Producer

    May 2009 - Jun 2010
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  Ubisoft

  Jul 2012 - Jul 2015

  Director of Operations

  Assisting Ubisoft Abu Dhabi Mobile Studio Setup:- Overseeing staffing processes.- Establishing and optimizing operational procedures.- Mentoring and implementing best practices.- Contributing to business development efforts.Management of Ubisoft Digital and Mobile Games in the Arab World (450 million people, from Morocco to Lebanon):- Planning, executing, and monitoring PR campaigns.- Strategizing, executing, and evaluating marketing campaigns.- Managing influencer relationships.- Orchestrating game actions, events, and promotions.- Establishing and supervising Community Management, QA, and Customer Support teams.- Crafting and implementing strategies for game monetization.- Developing a white paper outlining best practices for game monetization (in-game and out-game for mobile and digital games).Ubisoft Representative in the Arab World:- Serving as Ubisoft's official representative in the region.Management of Ubisoft's Relations with Key Parties:- Liaising with first-party manufacturers such as Sony, Microsoft, Apple, and Huawei.- Building relationships with telecommunications companies, including Ooredoo, Etisalat, du, and Saudi Telecom.Culturalization and Release of Ubisoft Games in Arabic:Successfully overseeing the adaptation and release of several Ubisoft games in Arabic, including:- The Division (consoles, PC).- Prince of Persia: The Shadow and the Flame (mobile).- Rayman Fiesta Run (mobile).- The Smurf 1 (Facebook).- The Smurf 2 (Facebook).- The Settlers Online (browser-based). Show less

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  SHM

  Aug 2015 - Mar 2019

  Head of Operations of the family business

  I held the responsibility of safeguarding the financial stability of the company, the welfare of our dedicated staff, and the satisfaction of our valued clientèle. This encompassed a broad range of duties, including but not limited to:- Managing Human Resources functions.- Overseeing high-level accounting processes.- Spearheading business development initiatives.- Formulating pricing policies to ensure competitiveness.- Supervising day-to-day operational activities.

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  Corrin

  Apr 2019 - Mar 2023

  CEO, General Manager, Producer & Founder, remote-work Development Studio by Ubisoft Veterans

  Managed Ubisoft veterans for this heavily gamified SaaS. My responsibilities encompassed a wide spectrum of duties, including but not limited to:- Establishing and managing the day-to-day operations of the company, including legal and accounting aspects.- Crafting and overseeing the development roadmap, project planning, and milestone tracking.- Implementing and managing quality assurance (QA) and quality control (QC) processes.- Devising and executing acquisition and retention strategies.- Formulating a comprehensive monetization strategy.- Developing and executing a staffing plan.- Facilitating communication and collaboration with third-party partners.- Engaging with venture capital firms to secure necessary funding.- Building and maintaining productive relationships with key partners. Show less

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  Freelance

  Apr 2023 - Feb 2024

  Skills honing & Opportunities seeker

  As the job market is struggling and my wife has embraced an exciting new role that fulfills her passion and involves occasional travel, it is the right time to hone my skills.This period allowed me to focus on several key areas:Generative AII closely followed how generative AI is impacting our lives and ended up undergoing training to consolidate this specific skill.Self-reflection & GrowthI used this time to reassess my personal priorities and aspirations. This introspection helped me gain clarity on my future career path and desired direction.Nurturing FamilyI dedicated myself to supporting our children's education and ensuring their continued growth and well-being. This period allowed us to strengthen our bond and create lasting memories.Rekindling PassionsI tackled my ever-growing gaming backlog, immersing myself in a hobby I had previously neglected due to family commitments Show less

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  Second Stage

  Mar 2024 - Nov 2024

  Business Development

  Providing guidance, help and support for your launches. Whether you need marketing intelligence, PR, influencer support or else, I'm here to assist.Feel free to contact me, or I'll contact you first!

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  Unannounced Indie Game Studio

  Sept 2024 - now

  To be unveiled very soon™

  Involved in the creation of a new game IP, along with its development studio and publishing counterpart. Our mission is clear: we aim to either blow your mind or blow up trying!

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  Avöyes

  Mar 2025 - now

  COO & Co-founder