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Pedro Baptista

Pedro Baptista

Technical Support Specialist

Followers of Pedro Baptista218 followers
location of Pedro BaptistaTwin Falls, Idaho, United States

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  • Timeline

  • About me

    Helping businesses become more secure and efficient through cybersecurity and IT support.

  • Education

    • Buhl High School

      2000 - 2005
      High School Diploma

  • Experience

    • Dell

      Dec 2005 - Nov 2009
      Technical Support Specialist

    • TruLeap Technologies

      Apr 2010 - now

      • Operations Manager

        Jan 2022 - now

      • Operations Lead

        Jul 2015 - Jan 2022

      • Systems Administrator

        Apr 2010 - Jan 2022

  • Licenses & Certifications

    • CCNA

      Cisco
      Jun 2014
      View certificate certificate

    • StorageCraft Certified Engineer

      StorageCraft Technology Corp.
      Apr 2016

    • CompTIA A+

      CompTIA
      May 2011
      View certificate certificate

    • MCSA Server 2016

      Microsoft
      Oct 2017
      View certificate certificate

    • IT Information Library Foundations Certification (ITIL)

      AXELOS Global Best Practice
      Sept 2020