
Chris Baumann, MBA

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About me
Account Management Director
Education

University of Iowa
2011 - 2015Bachelor of Science (B.S.) Recreation and Sports Management
Dominican University
2022 - 2024Master of Business Administration - MBA
Experience

Exact Data
Jun 2015 - Jul 2019-Supported training department of 4-5 managers and 25-35 new hires. -Responsible for on-boarding, Sales & product training, as well as CRM Training. -Supported new hires through entire sales cycle from information gathering to the sale itself. -Responsible for meeting monthly KPI of the department as well as the departments overall quota. -Managed personnel pipeline of clients, supporting their direct marketing initiatives. - Supported team of 5-8 new hires - Supported New hires through entire sales cycle- Managed own pipeline of clients and supported their direct marketing initiatives- Responsible for teams KPIs and Quota
Senior Vice President of Sales and Training
Jan 2018 - Jul 2019Divisional Manager of Sales and Training
Feb 2016 - Jan 2018Account Executive
Jun 2015 - Feb 2016

Randstad Technologies US
Aug 2019 - Apr 2020Account Manager
Infostretch
Aug 2020 - Jul 2022Client Service LeadFormerly Saggezza, Acquired by Infostretch/Apexon in 2021.As a Client service Lead with Saggezza, my role is to be the main point of contact between Saggezza and our clients. Facilitating conversation between teams and providing our clients with a trusted partner. Our focus is on the success of our clients while catering and growing their relationship with Saggezza.

Lessen
Jul 2022 - nowLessen (Previously SMS Assist) is technology organization that supports our clients facility management efforts at scale. Our clients leverage our proprietary software and network of affiliates of all trades to optimize cost and project visibility. As an Account Management Director I ensure overall satisfaction for our clients through escalation management, relationship management, trend analysis, and process optimization. While also managing a team of Account Managers, supporting their efforts in overall satisfaction and account growth. Show less
Account Management Director
Mar 2024 - nowSr. Service Delivery Manager
Jul 2022 - Mar 2024
Licenses & Certifications
- View certificate

The 10 Pillars of Customer Experience
LinkedInMar 2024
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