Md. Nizam Uddin

Experience

• 

  R.S. COMPUTERS LIMITED

  Apr 2008 - May 2009

  Engineer

  Collaborating with a team of 15 skilled engineers, our focus was on assembling, troubleshooting, and preparing computers to meet the unique needs of our diverse clients.Key Achievements:o Led a team in serving over a thousand hardware units, addressing the requirements of hundreds of satisfied customers.o Assigned tasks to team members based on their experience levels, optimizing workflow efficiency.o Played a pivotal role in the assembly and troubleshooting processes, ensuring the delivery of high-quality, usable computers to customers.This foundational experience laid the groundwork for my subsequent roles in the IT field, providing a solid foundation in hardware and team leadership. Show less

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  BEXIMCO - Bangladesh Online (BOL)

  May 2009 - Nov 2011

  Senior Executive, Technical Support

  Providing all kinds of Technical Support (Networking, Mailing, Browsing etc.).Service Installation and Configuration for Corporate Clients.Remotely Troubleshooting and Maintaining client’s Server.To Monitor High Priority Client’s network traffic routing.Monitoring entire network by network monitoring tools.Keeping and updating records of each problems and solution for every clients by ticketing system.To ensure clients are getting proper service and required advice.

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  Unique Group

  Dec 2011 - now

  Deployed physical and software defined (vmware) Data Center. Working on ISO 27001 implementation. Multiple software implemented for different business processes, like HRMS, Diagnostic System etc. Designed and deployed large scall IT Infrastructure. Implemented IT Infrastructure for Sheraton Hotel. Making decisions according to business needs. Supervising Group IT operations. Monitoring, analyzing and maintaining IT security matters. Performing in SAP Techno-functional areas (Basis & PS). Implemented SAP S/4 HANA and SAP ECC. Performing SAP BASIS administrative tasks. Project process mapping in SAP PS for multiple business area. SAP System regular monitoring and troubleshooting. Security administration of SAP System and Users. Show less

  • Senior Manager, Information Technology

    Feb 2020 - now

  • Manager (System Administrator), Information Technology

    Apr 2017 - Jan 2020

  • Assistant Manager (Asst. Sys Admin), Information Technology

    Jan 2016 - Mar 2017

  • Sr. System Engineer Information Technology

    Jul 2013 - Dec 2015

  • System Engineer, Information Technology

    Dec 2011 - Jun 2013