Megan Mueller

Experience

• 

  Stafford Hills Club

  Jan 2013 - Aug 2013

  Kids Club Staff

  Maintaining and fun, clean, and safe environment that upheld the high standards of the athletic club.

• 

  Walt Disney World Attractions Host

  Feb 2015 - Aug 2015

  Buzz Complex

  Heavy guest interaction and guest recovery, running the attraction with safety as the number one priority

• 

  Worcester Polytechnic Institute

  Feb 2016 - Jan 2018

  Admissions Associate

  -Interacted and answered questions for prospective students and their families when visiting and calling about WPI. -Co-presented an hour long presentation about WPI to prospective students and families. Found ways to interact with the audience and add personal stories to show passion for WPI and everything that is has to offer. -Worked Admitted Students Open House to encourage admitted students to choose to attend WPI and raise excitement for their first year of college.

• 

  The Walt Disney Company

  May 2016 - Jan 2017

  Professional Intern

  Professional Intern for Magic Kingdom Engineering Services in the Planning and Buildings departmentsProjects include:- Designed a Show Review Worksheet (SRW) to check all show elements in an attraction in order for Operations Cast Members to complete. The SRW will then be handed over to Engineering Services to inform them about what is not in good show. Led a team of people from each park to create SRW's for all attractions across property. SRW's have been implemented or will be implemented and added to the closing checklist for each attractions. -Created and implemented a plan for rotating FP+ touchpoints at attractions in order to increase guest comfort during use and visibility. Determined whether or not rotating the touchpoints out 45 degrees would be benficial for each attraction. 24 out of 28 attractions were modified and guest throughput increased 5-15%. -Organized custodial efforts for downtimes in attractions including "it's a small world", Walt Disney's Carousel of Progress, the Progress City model in the Tomorrowland Transit Authority People Mover, and Big Thunder Mountain Railroad. Coordinated with ops to plan a time to walk attractions to have a better understanding of what work needs to be done with what priority. -Worked directly with the Director of Engineering Services in Magic Kingdom to organize and compile data for IFP reports and presentations. Final products included tables outlining IFP work orders from FY13-FY18 by year, work classification, and work order category. -Utilized data derived from OpSheet to determine the attraction downtime associated with maintenance reasons. Analyzed three attractions (Dumbo the Flying Elephant, Jungle Cruise, and Tomorrowland Speedway) and learned how they operate in order to understand how to obtain our results. In the end it was decided that the percent of downtime associated with maintenance was not high enough to address it any further. Show less

• 

  Universal Orlando Resort

  May 2017 - Aug 2017

  Technical Intern

  Technical intern on the Creative team

• 

  Universal Creative

  Jan 2018 - Nov 2020

  Associate Engineer

  - Owned 4 consultation contracts, 6 design & build contracts, and assisted teammates to bring their contracts up to meet deadlines and progress in thematic design of element. Contracts ranged from $30,000 to $2.5M. - Coordinated with designers and producers to understand creative intent outlined in Request for Proposals (RFPs), went through the bidding process, and brought 4 up to the contract award phase and fully executed 6 contracts.- Conducted weekly meetings with vendors to design all elements, bringing in required people each week. Kept to a strict schedule and budget for all contracts. If any deviations occurred, quickly drafted directives and change orders to keep the project on time and found creative ways to keep everything on or under budget. - Led park wide projects including drafting two specifications and creating a material testing plan for all parts of the project.- Represented the company on vendor visits all over the world to assess compatibility and feasibility to work on specific scopes as well as general scopes applicable to many potential elements park wide. - Formed and headed the project Team Member Satisfaction Team (TSAT) with two other people. Subcommittees led include communication and resource and support. Awarded outstanding TSAT team award after one year across all Universal Parks and Resorts Orlando teams. Show less

• 

  Amazon

  Dec 2020 - now

  Subject matter expert for Amazon Robotics Sortable (ARS) fulfillment centers across the US and Canada

  • Senior Project Manager

    Sept 2022 - now

  • Startup Project Manager

    Dec 2020 - Sept 2022