Nirav Pandya

Experience

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  Lupin Limited

  Jul 2016 - Nov 2017

  Executive Process engineer

   Perform Technology transfer documentation (volume calculation, TRT calculation, capacity calculation,utility calculation, feasibility, PFD etc.). Involve in HAZOP Study. Experience in GMP compliance. To study the demonstration of new product/commercial product & prepare a report. Distillation Control, solvent saving and Optimization of purity of Products and capacity enhancement. Troubleshooting related to Process and Plant Operations and Equipment. Coordination with safety & Environment for betterment in the process as well as Effluents. Equipment Sizing, with cost-benefits analysis of each and every investment. Show less

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  Gujarat Fluorochemicals Limited

  Nov 2017 - Apr 2018

  Engineer

   The handled root cause analysis, implementing corrective actions when necessary. Collaborated with peers to enhance the engineering process and boost performance. Compiled and submitted monthly Production reports. Handle the troubleshooting related to Process and Plant operations. Coordination with safety & Environment for betterment in the process as well as Effluents. Maintain Plant safety.

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  Burger King

  Aug 2020 - Sept 2021

  Assistant Manager

   Planned and prepared workflow schedules, delegating tasks to team members. Maintained inventory accuracy by counting stock on hand and reconciling discrepancies. Improved efficiency and productivity by implementing organization systems for financial reports,schedules and inventory control. Assisted in evaluating employee performance and cultivating improvement initiatives. Enforced company policies and procedures to strengthen operational standards across departments. Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies. Collaborated with store manager to develop strategies for achieving sales and profit goals. Show less

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  Inmarsat

  Sept 2021 - Apr 2023

  Dispute Analyst

   Investigate, research and resolve complex billing disputes. Validation and quantification of credit note requests related to all Inmarsat billing services. Achievement of agreed SLAs for billing, dispute and query resolution Contacting relevant stakeholders regarding invoicing and payment discrepancies for dispute resolution Escalating relevant items to appropriate levels on time Provide concise written summaries of complex credit request issues for Senior Management review andapproval Provide an analysis of workflows and processes to identify recurring themes and how to mitigate futureerrors Show less

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  Viasat

  May 2023 - now

  Customer Dispute Specialist