Sidharth Sood

Experience

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  Cruxe

  Jan 2022 - Feb 2022

  Research Intern

  • Collaborated with 3 clients’ marketing teams to help them automate their research and content creation, leading to a 15% reduction in manual workflow processes. • Researched 40+ brands and collated 100+ ideas, case studies, and briefs, which were turned into engaging content across social media platforms including Instagram, LinkedIn and Twitter. • Conducted interviews and orientation for 5 new interns, ensuring a seamless integration into the team.

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  Sandeep Kakkar & Company, CA

  Feb 2022 - Mar 2022

  Internship Trainee

  • Completed 120 hours of training across Accountancy, Finance and Taxation, gaining practical industry knowledge. • Collected and entered data for 30+ clients with a 99% accuracy rate, meeting all deadlines with an average turnaround time of 2 days per client.• Successfully reconciled discrepancies in 25+ client bank statements, resulting in the retrieval of ₹18,000 in previously unaccounted funds for our clients.

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  Amazon

  Jun 2022 - Aug 2023

  Transportation Specialist

  • Ensured timely pick-up and delivery of freight between vendors, fulfillment centres, and delivery stations by coordinating with on-site managers, contributing to a 92% on-time delivery rate.• Resolved 120+ inbound and outbound logistics issues monthly, improving operational effectiveness. • Analysed driver reports and identified 15+ trends causing disruptions with documented proof, recommended process improvements and solutions. • Managed a high-volume workload, handling 70+ calls daily while maintaining a monthly quality score of 98%. • Operated in a 24x7 environment, consistently meeting critical business needs and maintaining a 90% service level agreement (SLA) compliance rate for real-time customer experience Show less