
Wilson Wong
Software Programmer

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About me
OpEx Tools Implementation Manager at London Stock Exchange Group (LSEG)
Education

Informatics Institute, Kuching
2002 - 2003NCC Post Graduate Diploma Strategic Business ITDistance learning

Informatics Institute, Kuching
1997 - 1999Advance / Higher Diploma Computer StudiesPart Time Studies- University of Cambridge Certificate- NCC Certificate

Informatics Institute, Kuching
1994 - 1995Diploma Computer StudiesFull Time Studies- University of Cambridge Certificate- NCC Certificate

Polytechnic Kuching Sarawak
1992 - 1994Certificate Electrical and Electronics EngineeringActivities and Societies: Full Time Studies
Experience

Professional Computer System Sdn. Bhd.
Jan 1996 - Sept 1999Software Programmer- A private IT firm that provide hardware and software solution for local industry in Kuching.Job Description: Responsible for software systems development process involving system study, system design, system implementation, system testing and training.Projects Handled:Lotus Notes Application Development- ISO9002 Management System for Dewan Bandaraya Kuching Utara- Staff Student Registration System and Staff Management System for University Malaysia Sarawak (UNIMAS)- Customer Information Management System for East Coast Forwarding CompanyDatabase Application Development using Microsoft Foxpro- Stock Inventory System- Invoicing and Receipting System- Hire & Purchasing System- Basic Accounting System Show less

OpenLink Software (Asia) Sdn. Bhd.
Oct 1999 - May 2003- OpenLink Software Asia, a subsidiary of OpenLink Software Inc, based in USA, with other regional offices around the world.- OpenLink Software is Software 500 company and an industry-leading developer and vendor of the Universal Data Access products, SQL-Database Engines and Application Servers.- OpenLink Software Asia was founded in 1999 in Malaysia to provide technical support and services to Asian customers, as well as to form part of the OpenLink global product development network. Job Description : - Responsible for all project management- Management of the development team.- Responsible for training team members and industrial placement trainees.- Technical support management for all OpenLink Asian customers.Knowledge:- Handling multiple projects task management.- Managing and resolving conflicts between team members.- Quality assurance of end products for all projects.- Maintaining a functionality technical infrastructure for everyday work activities.- Maintaining all company database and web servers.Projects Task Scheduling :Web site and Web Application Development- OpenLink Portal Server (OPS) development- OpenLink Virtuoso Development- Tour Management and Information System- Property Management System- MTBAsia.com online registration system- Sarawak Tourism Year 2003 website and web application. Show less Job Description : - Project task scheduling.- Leading the development team.- Conducting training for team members and industrial placement trainees.- Providing technical support to all OpenLink Asian customers.Knowledge:- Managing a team working environment with people with diverse characters.- Leading a development team.- Scheduling projects tasks and ensuring all projects meet deadlines.- Assigning tasks to appropriate developers.- Ensuring the quality of project tasks.- Training the development team and trainees.Projects Handled :Web Application Development- OpenLink Portal Server (OPS) development- CatsFM.com dynamic website management system.- Borneo Adventure Information System Show less Job Description : - Software engineering and web application development.- Online Technical Support for all OpenLink ProductsKnowledge:- Support and maintenance of Universal Data Access product.- Support and maintenance of Virtuoso DB engine- Developing web applications and web site design.- Technical support for customers.Projects Handled : Web Application Development- Rainforest Cup Results Information System- Maintaining OpenLink Software Asia Web Site- Translating OpenLink Software Asia Web Site to Chinese language- Maintaining Sarawak Tourism Board Web Site Show less
Project Manager
Nov 2002 - May 2003Software Engineer Team Leader
Nov 2001 - Oct 2002Software Engineer
Oct 1999 - Oct 2001

RealTime World Sdn. Bhd.
Sept 2003 - Apr 2005Project ManagerREALTIME WORLD SDN BHD is a new MSC status company that provides its unique Web service based ERP software which will enable the customer, subsidiaries, division and suppliers of global companies to work seamlessly across the internet from their respective headquarters to the most remote subsidiary to mitigate the complexity of their business endeavors.Job Description : - Responsible for all project management- Management of the development team.- Responsible for training team members and industrial placement trainees.- Technical support management for all RealTime World customers.- Quality assurance of end products for all projects.- Maintaining a functionality technical infrastructure for everyday work activities.- Maintaining all company database and web servers.- Maintaining company’s hardware and software.Projects Task Scheduling :Web Application Development- iScala Business Solution System support and enhancement- RealTime World ERP system development- Polyclad Kuching EasyPay Management System support- DBKU Contract Management System support and enhancement Show less

Sedaya International College Sarawak
Jul 2005 - Apr 2006IT ExecutiveSedaya International College Sarawak (SICS) is a vibrant subsidiary of the Sedaya Group of Educationalists – an organization with a truly international reach, with branches located in Bangladesh and New Zealand, as well as here in Malaysia. The main campus, University College Sedaya International (UCSI), is situated in K.L. It’s a new building, equipped with everything necessary for the provision of a well rounded education at all levels, from kindergarten to postgraduate study.Job Description : - College in-house technical support.- Develop Customize Time Clock System. - Maintaining a functionality technical infrastructure for everyday work activities.- Maintaining organization computer networks.- Maintaining college’s database and web servers.- Maintaining college’s intranet site and website.- Maintaining college’s hardware and software. Show less

Finexsys Sdn Bhd
May 2006 - Dec 2016IT ManagerCompany has been acquired by London Stock Exchange Group. Now known as LSEG Malaysia Sdn. Bhd.Finexsys Sdn. Bhd., a Malaysia-based financial information services company. Finexsys provides financial and research analysis services and company data to an international clientele of institutional investors who are interested in the region’s capital markets.Job Description : - Company in-house technical support.- Interact and handle negotiation with Vendors on any hardware and software acquirement.- Inventory management of all IT components (hardware and software) in the organization.- Maintenance scheduling for all IT equipement- Maintaining a functionality technical infrastructure for everyday work activities.- Maintaining organization computer networks.- Maintaining organization networking and internet accessing functionality.- Maintaining domain server and file server.- Maintaining company’s hardware and software functionality. Show less
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LSEG (London Stock Exchange Group)
Jan 2017 - nowThe Tooling Implementation Manager will manage, maintain, consolidate, simplify, integrate and administer tools like Blueworks, automation tools that are owned, managed and used by Operational Excellence Team to support delivery of global and cross functional Operational Excellence initiatives aligned to the strategic objectives of LSEG and support in the development of Operational Excellence capability across LSEG.• Collaborate and coordinate with working groups and multi-disciplinary teams across the organisation to manage, maintain, consolidate, simplify, integrate and administer tools like Blueworks and other automation tools over time• Establish user manual and support creation of training manuals for use of tools• Integrate with other systems of records and take full accountability & ownership for maintaining, managing and integrating the right tools with other systems and technology to maintain a holistic process documentation ecosystem. Undertake analysis of specific business processes and provide effective solutions options for improvement through a data analysis• Ensuring that processes are being correctly entered and tools are being correctly utilised. Run regular usage reports to maintain cost efficiencies • Ensuring on time delivery of data, reports, analysis. Continually monitor process mapping & data collection associated with it.• Establish data capturing, measurements and reporting solution for critical processes• Ensure management of licensing & maintenance efficiently. Continuously look for ways to deliver effectiveness, efficiency, customer and business outcomes Show less LSEG Malaysia Sdn Bhd is a subsidiary of London Stock Exchange Group.Joined the Group Operational Excellence Team. This new role has the responsibility of supporting the completion of Operational Excellence initiatives, Business Continuity Planning (BCP) and Property Management for the London Stock Exchange Group (LSEG) location in Malaysia.Job Description :1) Operational Excellence initiatives• Coordinate implementation of Process Control system such as IBM Blueworks Live.• To support ongoing process control and redesign activities.• Uploading critical process information into the strategic process repository tool (Blueworks Live).• Support in Blueworks Live set up work, users training and create system governance guidelines.2) BCP & Property Management• Be the ongoing point person for BCP enablement, coordination and assessment at the Kuching site. Ensure no disruption to day-to-day site operations.• Support ongoing Property Management activities at the Kuching site including equipment upgrades and security Show less LSEG Malaysia Sdn Bhd is a subsidiary of London Stock Exchange Group.London Stock Exchange Group is a diversified international market infrastructure and capital markets business sitting at the heart of the world's financial community.This role has the responsibility for the Data Collection Automation activities, Business Continuity Planning (BCP) and Property Management for the London Stock Exchange Group (LSEG) location in Malaysia. This is a senior role and has a team of operators.Job Description :1) Data Collection Automation Activities• Overtake ongoing automation activities with Praedea currently done by Data Collection team in Fort Mill• Work on new AI/Robotics initiatives together with Data Collection and IT teams in Fort Mill• Collect data leveraging new AI/Robotics activities for US Shareholders information, ESG documents.2) BCP & Property Management• Implement the BCP plan for Kuching with local contractors and other parties involved.• Be the ongoing point person for BCP enablement, coordination and assessment at the Kuching site• Support ongoing Property Management activities at the Kuching site including equipment upgrades and security Show less LSEG Malaysia Sdn Bhd is formerly known as Finexsys Sdn Bhd. Finexsys Sdn Bhd was aquired by London Stock Exchange Group on Jan 2017.Job Description : - Company in-house technical support.- Interact and handle negotiation with Vendors on any hardware and software acquirement.- Inventory management of all IT components (hardware and software) in the organization.- Maintenance scheduling for all IT equipement- Maintaining a functionality technical infrastructure for everyday work activities.- Maintaining organization computer networks.- Maintaining organization networking and internet accessing functionality.- Maintaining domain server and file server.- Maintaining company’s hardware and software functionality. Show less
Co-Site Lead
Nov 2021 - nowOperational Excellence Tools Implementation Manager
Oct 2021 - nowAutomation Initiatives Manager
Jun 2020 - Sept 2021Data Collection Automation Manager
Jan 2019 - Jun 2020IT Manager
Jan 2017 - Jan 2019
Licenses & Certifications

Workplace Mental Health and Wellbeing
City Mental Health Alliance- View certificate

Using Power BI with Excel
LinkedInJan 2022 - View certificate

Power BI: Dashboards for Beginners
LinkedInJan 2022 .webp)
Lean Six Sigma Champion Certification
LSEG – (London Stock Exchange Group)
Frontline Leader Impact
Center for Creative Leadership.webp)
Lean Six Sigma Green Belt Certification
LSEG – (London Stock Exchange Group)- View certificate

Chair Work: Yoga Fitness and Stretching at Your Desk
LinkedInApr 2020 - View certificate

Microsoft Forms Quick Tips
LinkedInNov 2023 - View certificate

Project Management Simplified
LinkedInMay 2020
Languages
- enEnglish
- chChinese
- maMalay
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