Matthieu Pasquis

Experience

• 

  Mercedes-Benz Customer Assistance Center Maastricht NV

  Jan 2021 - Jun 2021

  Customer Service Representative

  The Customer Assistance Center at Mercedes-Benz provides top-tier support to clients across Europe. As part of this team, I handled 20–30 inbound calls per shift, offering prompt solutions to customer concerns. I meticulously managed and documented interactions, ensuring accurate records of inquiries, resolutions, and follow-up actions to maintain the company's high service standards.

• 

  Deutsche Bank

  Jun 2022 - Jun 2023

  The Discretionary Portfolio Management team manages the assets of UHNWIs (EUR 1.7B AuM) with a focus on asset allocation and tailored portfolio solutions. There, I supported portfolio processes, performed portfolio controls, and contributed to reporting and performance analyses to assist stakeholders. The Trades & Payments team oversees money market transactions for EMEA clients. As an intern, I supervised transactions such as loans, dual currency deposits, and payments, while also collaborating with investment managers to ensure the accurate and timely booking of options and forex trades.

  • Discretionary Portfolio Management Product Analyst

    Dec 2022 - Jun 2023

  • Trades & Payments Intern

    Jun 2022 - Nov 2022
• 

  KONCRETE

  Jul 2024 - now

  Chief of Staff

  Koncrete is a tech startup that revolutionises the purchase and management of construction materials. There, I support the CEO across key business areas, including growth, marketing, commercial strategy, operations, and HR.