Antony Joseph

Experience

• 

  Doha Brokerage Financial Services Ltd.

  Jan 2010 - Aug 2010

  Accounts Officer (Pay-in and Pay-out operations)

  • Entrusted with the responsibility of:o Approving the pay-in request from customers after checking cheque amount, id proof & signatureo Checking & processing the payout fund request from customerso Getting approval from the manager for the amount to be transferred to customerso Preparing the cheques and RTGS formats for disbursal of the funds through bank• Confirmed the fund receipt from customer• Handled the filing of fund transfer documents and assisted in other clerical works Show less

• 

  The Muthoot Group

  Aug 2010 - Jan 2015

  Senior Account Executive

  • Handling and monitoring all south India team members for Money transfer business improvement and marketing activities.• Create an inspiring team environment with an open communication culture.• Delegate tasks to all team members and set deadlines.• Oversee day to day operations of all team members.• Monitor team performance and report on metrics.• Motivate team members and provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.• Planning for monthly meeting with all team members at corporate office and preparation of minutes.• Monthly visit to all locations and monitor the marketing activities and field work. Also visit targeted branches and discuss with branch manager and staffs on requirements and ideas for improving money transfer business. Prepare the visit report and submit the same to AGM.• Generating and preparing daily and monthly business / work reports and MIS reports as and when required by AGM.• Dealing with principal agents on promotional activities and tie ups for boosting money transfer business.• Co-ordination with the accounts and admin department for marketing fund and related materials.• Getting quotations from team members on marketing materials from various vendors and submitting the best one to AGM for further approvals.• Monitoring the improvement on Money transfer business and get new plans form team members for boosting the business and referring the same to AGM for approval.• Analysing the performance of each team member and reporting the same to AGM for appraisal and to select the best performer.• Sending mails to all branches and regional offices on daily money transfer business generated at the end of the day and reminding them on the remaining targets branch wise and region wise. Show less

• 

  HDFC Bank

  Feb 2015 - now

  Deputy Manager

  Import Export Operations1. Checking, monitoring and processing of Export & Import documents submitted by customers through our ENet portal and physical submission.2. Processing of Fund transfers and EEFC conversion transactions.3. Processing of the inward remittance and crediting the same as per customer request.4. Crediting funds in PCFC and INR loans by adjusting the inward remittances 5. Covering Rates in dealpro for all outward and inward transaction and Interacting with the treasury team for foreign exchange rates.6. Liquidation of collection bills.7. LC bill bookings and marking acceptance of bills8. Checking and processing the Export and import collection Bills LC and Non-LC cases.9. EDPMS and IDPMS follow-ups generating reports and providing timely updation to customers for submission of pending documents.10. Other AD requests and Manual entry of BOE's, tracking and processing the same.Retail Assets 1. Sanctioning and disbursement of Auto loans, Two-wheeler, Commercial vehicle, Personal loan, Re-finance loans, Self-help group loans etc. Customer Service Desk 1. Dealing with customers for loan closures, NOC generation, Cheque swap, and solving customer queries. 2. Dealing with the credit team for various approvals on NOC DE-blocking, SWAP & loan closure before the tenure, charges waiver, balance PDC, etc. 3. Handling EMI payments, Bounce charges and all other service-related charges in a smooth manner. o Handling customer grievances and solving the same Retail Liabilities1. Processing of Account opening forms, Recurring deposit & Customer instruction.Clearing & CMS management 2. Perform cheque clearing process for corporate and retail customers- Inward, Outward and CTS clearing. 3. Ensure proper cash management services to all CMS Clients. Uploading, Booking & Authorization of Client records.Retail Liabilities 1. Checking and Processing of Account opening forms, Recurring deposit & Customer instruction. Show less