John Cmur

Experience

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  Multi Serv LLC

  Sept 1996 - Feb 2004

  General Manager

  Managed day to day operations of a home services business.Charge with $250000 annual marketing budget.Expanded into new business areas.Performed bank reconciliation, payroll, sales credit cards reconciliation.Route logistics.Improved customer service scores to 85%

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  Lowes

  Mar 2008 - Aug 2008

  Hr Coordinator
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  COD LLC (Sears)

  Aug 2008 - Sept 2015

  General Manager

  Run day to day operations of 4 Sears franchises.Increased revenue 100% since 2010.Took over a branch that lacked in add-on sales and improved through daily sales training and bonus packages.Increased add-on sales from 13% in 2008 to 28% in 2011.Customer relations and satisfaction improved two fold in 2 years.Monitor customer on line surveys through EUC portal. Daily use of Excel.Experience with People Soft and Unicro.Applied Structural Drying and Water Restoration Certifications.Experience in air duct cleaning and Indoor air quality.Experience with Apco UV air purifier using photocatalytic oxidation. Show less

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  Red Lion Insulation ( a Tru Team company)

  Sept 2015 - now

  Division Manager

  Division manager for Central Jersey and North Jersey. Manage a division generating approximately $8M annually in 2017 , $11M in 2019, $12.5M+ in 2020,$14M in 2021.Oversee a second division 2021 earning $5M annuallyRevenue gains of 20% YOYNOP doubled YOY 2020-2021Manage team of 63 employees consisting ofinstallers, sales reps, production managers, operational support specialist and CSR's.Knowledge of IECC energy codes.In addition to division manager duties I carry a book of business averaging $50-$120K per month.Expanded business offering applied fireproofing with $770K in revenue in the first year.Other responsibilities:ForecastingBudgeting Fleet Management Human ResourcesSafetyP&L AnalysisBusiness Expansion Show less