Douglas Leandro

Douglas Leandro

IT Analyst

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location of Douglas LeandroDublin, County Dublin, Ireland

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  • Timeline

  • About me

    Frontend Web Developer | IT Business Analyst | IT Technical Support (Help Desk) | Software Programming • Designing, developing and testing software solutions to support business objectives.

  • Education

    • Prospere Instituto Tecnológico Brasileiro

      2015 - 2016
      Associate's degree Business Administration and Management, General
    • Universidade Federal do Rio Grande do Norte

      2008 - 2013
      Bachelor's degree Computer Engineering NFQ level 8
    • Udacity

      2020 - 2020
      Intro to Programming Nanodegree Computer Programming
    • National College of Ireland

      2022 - 2023
      Higher National Diploma Computer Science
  • Experience

    • VADER Tecnologia

      Jan 2013 - Dec 2014
      IT Analyst

      • Conducting business process analysis and requirements gathering sessions• Designing, developing and testing software solutions to support business product objectives. • Performing quality assurance efforts for multiple application releases, monitoring testing activities and key deliverables.• Establishing and refining processes to improve efficiency and quality.Main achievement:• Campus Party Recife 2014: Led the winner project of the IoT Hackathon. Tools used: Ruby; Ruby On Rail; HTML; CSS; GitHub; SCRUM methodology. Show less

    • Self-employed

      Jan 2015 - Dec 2015
      IT Technician

      • Providing first-line maintenance and troubleshooting of hardware (including printers, PCs, mobile devices, laptops and network components).

    • Caixa Econômica Federal

      Jan 2016 - Mar 2016
      IT Technical Support (Help Desk)

      • Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritising problems, and assessing the impact of issues while meeting or exceeding defined service level expectations.

    • Sebrae RN

      May 2016 - Nov 2018
      Business Analyst (Innovation Projects)

      • Providing ongoing monitoring for 40 small companies and assisting in creating business models applying the CANVAS methodology.• Conducting analysis to identify differentiation to drive business decisions.• Using both qualitative and quantitative methodologies to understand the impacts on the business from current pain points and the potential effects of transformation efforts.• Maintaining functional documentation for potential pipeline projects.Main achievement:• Created comprehensive analyses and interpretations of results, including technical reports, summaries, protocols and quantitative analyses. Show less

    • Elis Ireland

      Jun 2019 - May 2021
      General Operative

      Period dedicated to linguistic development and cultural immersion. • Committed to pursuing a career in Software Programming, since I moved to Ireland, I have been focused on improving my English proficiency, technical knowledge and skills by acquiring knowledge in HTML, CSS (Cascading Style Sheets), Python, (logic checks, data structures, and functions), syntax, debugging techniques, JavaScrip and basic problem-solving concepts.• In conjunction with language and programming studies, I worked in the Supply Chain Sector, developing my verbal communication skills in multicultural environments. Show less

    • Udemy

      Jan 2020 - now
      Web Programming Student

      Committed to pursuing a career in Software Programming, since I moved to Ireland I have been focused on improving my technical knowledge and skills and acquiring knowledge in HTML, CSS (Cascading Style Sheets), Python, (logic checks, data structures, and functions), syntax, debugging techniques, JavaScrip and basic problem-solving concepts.

    • Dunnes Stores

      May 2021 - now
      Sales Assistant

      Period dedicated to linguistic development and cultural immersion. • Committed to pursuing a career in Software Programming, since I moved to Ireland, I have been focused on improving my English proficiency, technical knowledge and skills by acquiring knowledge in HTML, CSS (Cascading Style Sheets), Python, (logic checks, data structures, and functions), syntax, debugging techniques, JavaScrip and basic problem-solving concepts.• In conjunction with language and programming studies, I have been working in the Retail Sector, developing my verbal communication skills in multicultural environments. Show less

  • Licenses & Certifications

    • Creative Relearning

      Keep Learning School
      May 2020