Douglas Leandro

Experience

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  VADER Tecnologia

  Jan 2013 - Dec 2014

  IT Analyst

  • Conducting business process analysis and requirements gathering sessions• Designing, developing and testing software solutions to support business product objectives. • Performing quality assurance efforts for multiple application releases, monitoring testing activities and key deliverables.• Establishing and refining processes to improve efficiency and quality.Main achievement:• Campus Party Recife 2014: Led the winner project of the IoT Hackathon. Tools used: Ruby; Ruby On Rail; HTML; CSS; GitHub; SCRUM methodology. Show less

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  Self-employed

  Jan 2015 - Dec 2015

  IT Technician

  • Providing first-line maintenance and troubleshooting of hardware (including printers, PCs, mobile devices, laptops and network components).

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  Caixa Econômica Federal

  Jan 2016 - Mar 2016

  IT Technical Support (Help Desk)

  • Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritising problems, and assessing the impact of issues while meeting or exceeding defined service level expectations.

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  Sebrae RN

  May 2016 - Nov 2018

  Business Analyst (Innovation Projects)

  • Providing ongoing monitoring for 40 small companies and assisting in creating business models applying the CANVAS methodology.• Conducting analysis to identify differentiation to drive business decisions.• Using both qualitative and quantitative methodologies to understand the impacts on the business from current pain points and the potential effects of transformation efforts.• Maintaining functional documentation for potential pipeline projects.Main achievement:• Created comprehensive analyses and interpretations of results, including technical reports, summaries, protocols and quantitative analyses. Show less

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  Elis Ireland

  Jun 2019 - May 2021

  General Operative

  Period dedicated to linguistic development and cultural immersion. • Committed to pursuing a career in Software Programming, since I moved to Ireland, I have been focused on improving my English proficiency, technical knowledge and skills by acquiring knowledge in HTML, CSS (Cascading Style Sheets), Python, (logic checks, data structures, and functions), syntax, debugging techniques, JavaScrip and basic problem-solving concepts.• In conjunction with language and programming studies, I worked in the Supply Chain Sector, developing my verbal communication skills in multicultural environments. Show less

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  Udemy

  Jan 2020 - now

  Web Programming Student

  Committed to pursuing a career in Software Programming, since I moved to Ireland I have been focused on improving my technical knowledge and skills and acquiring knowledge in HTML, CSS (Cascading Style Sheets), Python, (logic checks, data structures, and functions), syntax, debugging techniques, JavaScrip and basic problem-solving concepts.

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  Dunnes Stores

  May 2021 - now

  Sales Assistant

  Period dedicated to linguistic development and cultural immersion. • Committed to pursuing a career in Software Programming, since I moved to Ireland, I have been focused on improving my English proficiency, technical knowledge and skills by acquiring knowledge in HTML, CSS (Cascading Style Sheets), Python, (logic checks, data structures, and functions), syntax, debugging techniques, JavaScrip and basic problem-solving concepts.• In conjunction with language and programming studies, I have been working in the Retail Sector, developing my verbal communication skills in multicultural environments. Show less