Fiona MacKenzie-Ede

Experience

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  Plant Essentials

  Apr 2019 - Aug 2020

  Customer Service Representative

  • Provided extensive knowledge of plants to customers while pricing, organizing, and maintaining plant health.

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  Durham District School Board

  Jul 2019 - Jul 2019

  Summer School Tutor

  • Customized learning strategies and assistance for summer school students.• Ensured a safe, non-judgmental environment for students to ask questions.• Assist teachers with their paperwork and managed classrooms in their absence

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  LCBO

  Jul 2020 - Aug 2020

  Customer Service Representative

  • Responsible for ensuring alcohol serving standards consistent with SmartServe certification protocols.• Provide excellent customer service and efficient Point-of-Sale activity. • Develop knowledge of alcohol types and recommendations for food pairings and gluten-intolerance sensitivities.

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  Fairview Lodge Long Term Care Facility

  May 2021 - Aug 2023

  Summer Nutrition Student

  • Assisted the Registered Dietitian with weekly assessments of resident’s diets, food, fluid, and nutritional supplement intakes.• Dedicated significant hours to developing and inputting menus for different diet and texture types for launch of new menu in October 2022.• Aided in conducting a single-blind, paired comparison taste test of Boost® versus Ensure® Nutritional supplements to gauge resident preference.• Developed and provided extensive and detailed training to full-time staff for a newly adopted dietary software used in the home.• Completed two home-wide audits of 198 residents, ensuring data accuracy of all dietary information, allergies, supplements, and snacks across different software platform, including associated documentation. • Successfully completed nutritional analysis of current 2022 menu, highlighting all sub-optimal micro- and macro-nutrient targets. • Duties also included printing all nourishment labels, updating dietary binders, preparing weekly food waste and cleaning reports. In addition, successfully assumed workload of a colleague who was on leave. Show less