Piper Wakefield

Experience

• 

  Oswald Companies

  Jul 2004 - May 2007

  Projects Intern

  I worked here during high school summers and part time in college. I was responsible for mailing informational materials to client companies. Upon leaving to go to school full time, I trained co-workers on the process.

• 

  Hamilton Sundstrand

  Jan 2008 - Aug 2009

  Co-op

  I had three,semester long co-ops at Hamilton Sundstrand in Rockford, IL.My first two co-ops were in the Remote Power and Distribution System Software department. I primarily worked alongside the Project Manager. * Responsible for creating / updating department instructional materials* Aided in software testing and troubleshooting* Gained knowledge of the software release process by updating monthly configuration documents* Aided in creating / debugging metrics and streamlining processes* Responsible for creating guides and training the department on new procedures* Located and organized archived information, then imported it into our configuration management system* Became a Subject Matter Expert (SME) for department standardsMy interest in procedures led me to the QA department for my last co-op. My responsibilites were closer to a business analyst role than a quality role.* Worked with our Boeing customers to create new procedures for delivering software* Created a template for a Software Quality Assurance Planning document for future programs* Assisted in developing and creating a database in Microsoft Access for issue tracking and resolution Show less

• 

  Forest City Enterprises

  Mar 2011 - Apr 2013

  QA/QC Analyst

  * Studied change management procedures in order to assist in streamlining company standards. Streamlining procedures help to speed software changes to production for the business units.* Explored SAP workflows to automate a time consuming manual process. The workflow allowed the QA team to focus on test planning, creation, and execution.* Executed SAP transports to move changes through development environments.* Responsible for collecting and analysis of monthly QA metrics, development of test procedures, and test execution. Show less

• 

  Oswald Companies

  Apr 2013 - Sept 2019

  Applications Support Specialist

  * Knowledgable with O365 with SharePoint Online solutions including Nintex extensions. Learning PowerApps and Flow. * Built internal resource center using SharePoint Online.* Used Articulate Suite to build training and presentation materials.* Responsible for XSLT scripting of custom client deliverable application.* Subject matter expert on line of business applications. Assists in triage and coordinates with vendors for solutions. * Enterprise project support in multiple roles from requirement intake to execution.* Documents business knowledge, processes, and application guides to promote user self-help and train superusers in the business.* Assists in developing custom reports. Show less

• 

  HX5 Sierra, LLC

  Sept 2019 - now

  Excited to begin my work supporting the COBRA Development project. Details to follow.

  • Lead Software Test Engineer

    Oct 2020 - now

  • Software Test Engineer

    Sept 2019 - Sept 2020