Tessa Olson

Experience

• 

  Eagle Cliff Manor

  Feb 2007 - Oct 2011

  CNA II

  • Assisted licensed nursing staff in providing direct and indirect patient care.• Collaborated effectively with interdisciplinary team to provide optimal treatment. • Observed and recorded vital signs, daily intake and output, and behavior.• Supervised patients with diminished capacity and monitor safety hazards.

• 

  Mj's Bar and Grill

  Feb 2012 - Sept 2013

  Bartender/Head Waitress

  • Promoted from Waitress to Bartender and Head Waitress after three months of employment.• Consistently exceeded sales goals by providing superior customer service and quality food.• Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives• Proved to be a resourceful asset to the management team by providing original solutions, introducing new concepts, actively negotiating and resolving differences, and employing constructive criticism.• Increased bar revenue through marketing.• Responsible for monitoring inventory and tills.• Managed all social functions to including private parties, business meetings and formal engagements. Show less

• 

  Crescent Heights

  Nov 2013 - Dec 2016

  • Launched outreach program for Chicago portfolio resulting in increased brand identity and leads.• Responsible for improving area operations methods, efficiency and service to both internal and external customers. • Led three teams and two properties through changes in ownership and managerial software use.• Establish and maintain resident account information using Yardi Voyager; compute, adjust and monitor rent payments, prepared and make bank deposits.• Conduct a market analysis and prepare market surveys. • Execute the properties marketing plan and maximized use of the marketing platforms increasing prospect traffic weekly.• Responsible for maintaining budgeted occupancy and rental rates for over 298 units enabling the company to competitively price units.• Knowledge of pricing policies – especially loss leader and concession concept. Show less • Led the team and the property through changes of ownership and managerial software in use.• Managed Accounts Payables• Greeted, pre-qualified, and followed-up with prospective tenants; process and verified eligible tenant applications.• Maintained units to ensure market-readiness, coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities.• Collected and recorded application fees and deposits; accurately documented all financial transactions.• Negotiated vendor contracts for community services such as property maintenance and housekeeping.• Communicated with residents to resolve rental, management, and maintenance issues.• Coordinated all residents events, activities, and newsletters. Show less • Completed leasing packages for all rentals and maintained 95%+ occupancy rate for 196 unit building; quickly processed denial letters to inform prospective applicants of application rejection.• Assisted in development of marketing plans, Internet and print advertisements, and marketing copy.• Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings.• Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation.• Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants. Show less

  • Senior Leasing Agent

    Nov 2015 - Dec 2016

  • Resident Service Coordinator

    Jan 2015 - Nov 2015

  • Leasing Agent

    Nov 2013 - Jan 2015
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  Jimmy Green's Bar and Grill

  Jan 2014 - Jan 2015

  Marketing Manager

  • Performed customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.• Created marketing programs for a variety of business-to-business clients.• Orchestrated all social functions to include both onsite and offsite private parties, business meetings and formal engagements.• Manage advertising campaign creation and execution.• Executed social media and digital marketing strategy to drive brand awareness.

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  Northwestern Mutual

  Apr 2017 - Nov 2017

  Financial Representative
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  Billings Public Schools

  Oct 2017 - now

  PROVIDES BUDGET MANAGEMENT BY:Creating detailed and summary budget reports for the Director of TechnologyCreating with ad hoc technology budget reports as requested by district administrators for tracking of technology levy spendingBalancing budget monthly to ensure accuracy of budget expenditures and proceedsCommunicating detailed information about levies and budgets overseen in the Technology DepartmentPROVIDES ORDER MANAGEMENT BY:Coordinating and placing orders for technology software and hardware for the DistrictCommunicating with district staff about order delivery expectationsCommunicating with outside vendors to ensure quality ordering and fulfillment of technology equipment and softwareCoordinating and creating Requests for Proposal for district bids for the purchasePROVIDES DEPARTMENT SUPPORT BY:Coordinating and reviewing time cards and/or other support duties as assigned by Director Show less Preparing and entering journals to move budgets, transfer expenditures and revenues, void warrants and record receiptsSetting up balance sheets, expenditure and revenue codes, and budgetsRequesting funds, preparing monthly and quarterly reports and closing projectsSetting up general ledger information for automated accounting system Reconciling accounts Reconciling County Treasurer reports to district recordsPreparing and entering journalsMaintaining budget and payroll check registers and reconciling to general ledgerReconciling checks and outstanding checksPreparing fund distribution for County TreasurerPreparing and mailing invoices for local grants – making copies of invoices and requests for cashGoing through federal detail transaction reports, corresponding with administrators and correcting transaction errorsCalculating interest distribution and posting it to the general ledgerCash management for all grantsPrepare fund distribution reportsPrepare financial statements for the insurance fundPreparing spreadsheets for various grants Prepare fiscal closeout reports for all grantsPrepare various worksheets for the auditReconciling various accounts Show less • Managed payroll function for 800 employees.• Organized and implemented internal audits to ensure accuracy of payroll department.• Maintained a complete knowledge of changing and improving online payroll system, including advising supervisors of operation problems and possible improvements.• Increased employee satisfaction by accurately handling the payroll, answering questions regarding correct and accurate payroll time entry and the use of online payroll system, and solving problems involving payroll and time entry. Show less

  • Technology Ordering and Budget Manager

    Jun 2021 - now

  • Grant Accountant

    Jan 2020 - Jun 2021

  • Accountant III

    Oct 2017 - Jan 2020