Tim Hines

Tim Hines

Peer Mentor

Followers of Tim Hines211 followers
location of Tim HinesCherokee, North Carolina, United States

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  • Timeline

  • About me

    Regional Helpdesk Manager at Harrah's Cherokee Casinos

  • Education

    • Western Carolina University

      1997 - 2001
  • Experience

    • Western Carolina University

      Aug 1998 - May 1999
      Peer Mentor
    • Harrah's Cherokee Casino Resort

      May 1999 - now

      As IT Supervisor, I have supervised all three shifts (24/7, 365) since 2001. On average, I have ten employees that support our back of house staff, front of house operations, and three hotel towers. This includes basic desktop support, VoIP phones, Microsoft products, AS400 applications, and CITRIX programs-just to name a few.As IT Supervisor I am not limited to supervision. I also do project management, assist with department budget planning, employee development/engagement, and mentoring through our local community college. Show less

      • Regional Helpdesk Manager

        Jan 2015 - now
      • IT Supervisor

        Jan 2001 - Oct 2015
      • Gaming Host

        May 1999 - Jan 2001
    • Town of Bryson City, NC

      Apr 2023 - now
      Alderman

      Adopt and amend Town ordinances and resolutions, determine how the money in the budget is to be raised and for what purposes it is to be spent, approve contracts and agreements, appoint citizens to various boards and committees, and represent the Town of Bryson City as its appointed/elected leadership in all areas.

  • Licenses & Certifications

  • Volunteer Experience

    • PM

      Issued by Oconee Lodge #427 on Jun 2013
      Oconee Lodge #427Associated with Tim Hines