Dmitrij Gogulinsky

Experience

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  British American Tobacco

  Jan 2007 - Jan 2009

  IT Helpdesk

  ▪ IT helpdesk, on call support, remote assistance▪ Backup management (CA Arcserve, Symantec Backup)▪ System administration (Windows 2003/2008, MS SQL, IIS, Apache, SAP R/3)▪ Level 1 support for following business applications: KVADOS MyAvis, SAP R/3, MS Office▪ Regular service reporting (i.e. high priority incidents summary, service quality trends)▪ Deploying and executing an online survey system for users feedback on IT dpt. service quality▪ Developing and deploying an internal SMS based auction system for selling decommissioned company assets Show less

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  British American Tobacco

  Feb 2009 - Sept 2019

  shared role: 33% coordination of developer teams, 33% IT business analysis, 33% IT Service & project management▪ part of the project team to deliver high complexity EU Tobacco Product Directive (TPD) Programme▪ direct responsibility for integrating sales CRM of 2 biggest direct sales markets in Europe (Poland and Romania) with TPD central repository▪ preparing and tracking CR’s impacting SAP, CRM, and integration modules▪ following waterfall model (due to SAP release cycle), partly agile (with local CRM vendors)▪ coordinating different implementation teams (India, Malaysia, Europe)▪ participating in integration design, writing technical documentation for developers▪ successful go-live in May 2019, 1-month hypercare period Show less Key accountability:- bridge between business stakeholders and above market IT structures- delivery of Global IT Strategy by landing crucial IT Transformation projects: migration to Office 365 & Windows 10 environment, implementation of various Digital marketing products, support in changing business model in Hungary due to legal regulation, implementation of global SAP template (TaO project), Next generation products, Track and Trace, consolidation of IT suppliers, and many others.- delivering financial targets, precise controlling of IT spend, quarterly planning and reporting- acting as a single point of contact for peer IT colleagues in financial questions- keeping risk free environment by cooperation with Regional Security management- tracking KPI's related to IT Services, business solutions and TCO- regular reporting to end market management board Show less ▪ Maintaining IT infrastructure consisting of 10 locally hosted servers, network devices (Cisco, EMC, netApp, Checkpoint), appr. 150 client computers (notebooks, desktops, tablets) and 3 sites (Czech republic, Slovakia, Slovenia)▪ Regular security compliance reporting, penetration test coordination (executor: PwC)▪ Analytical consultancy, execution of many local IT projects (e.g. migration of the entire Field Force - 80 users - from PDA’s to Windows 7 tablet PCs – planning, designing, imaging, deployment, training, documenting and support)▪ Internal process shaping and optimizing with help of scripting, macros; developing small online web applications in PHP and MySQL▪ Programming in Access 2002▪ Problem Management, Request Fulfillment, Access Management, Capacity management▪ Cooperation with suppliers, everyday contact with customers and company management▪ Service provider complied with ITIL standards Show less

  • TPD IT Design - TM&D Analyst

    Mar 2018 - Sept 2019

  • Business Unit IT Manager for Czech Republic, Slovakia and Hungary CBU

    May 2013 - Mar 2018

  • IT Coordinator

    Feb 2009 - May 2013
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  KVLT Solutions s.r.o.

  Nov 2019 - Oct 2020

  Co-Founder of Concave Photo Studio

  Starting a business from scratch, including business case, planning, managing a team of 3 people▪ Creating marketing strategy, PPC campaigns, Instagram @concavestudio, Facebook and Google propagations▪ Managing a team and 1 employee, vendors▪ Managing creation of website (www.concave.cz) with booking system, integration with payment gateway▪ Building a community of photographers, sharing the future vision and aggressively propagating business ideas

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  The Adecco Group

  Nov 2020 - now

  IT Deployment Manager