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Dante H.

Dante H.

Mobile Expert

Followers of Dante H.35 followers
location of Dante H.Overland Park, Kansas, United States

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  • Timeline

  • About me

    Web Developer/Entrepreneur

  • Education

    • The University of Kansas

      2017 - 2023
      Bachelor's degree Anthropology

  • Experience

    • T-Mobile

      Jul 2019 - Nov 2020
      Mobile Expert

      • Maintained customer satisfaction, quickly resolving issues and offering expert assistance.• Captured consistent customer sales with friendly, knowledgeable support.• Overcame customer objections using powerful product demonstrations.• Greeted customers and asked open-ended questions to assess needs.

    • Subaru of Olathe

      Feb 2021 - Feb 2022
      Product Specialist

      • Led communication efforts between staff to build and maintain customer loyalty and enhance satisfaction.• Assisted customers in person and over phone, determining needs and presenting products and services.

    • Nebraska Furniture Mart

      May 2022 - Feb 2023
      Customer Service Specialist

      • Answer customer questions about policies and procedures with a friendly and knowledgeable approach.• Investigate and resolve customer concerns related to order inquiries and delivery tracking.• Maximize satisfaction by anticipating needs and consistently offering expert support.

    • Freelance

      Feb 2023 - now
      IT Freelancer

  • Licenses & Certifications

    • Responsive Web Design Certification

      FreeCodeCamp
      Apr 2022

    • JavaScript Data Structures and Algorithms

      FreeCodeCamp
      Jul 2022