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Alison Crane

Alison Crane

Retail Sales

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location of Alison CraneGreater Hamilton (Burlington) Metropolitan Area

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  • Timeline

  • About me

    Transitional Case Manager at Canadian Mental Health Association - Halton Region Branch

  • Education

    • Institute of Industrial Engineers

      2013 -
      Certificate in Lean Healthcare Yellow Belt-Gold Award

    • University of Toronto , Centre for Addiction and Mental Health

      2014 - 2015
      Concurrent Disorder Certificate Program

    • Sheridan College

      2006 - 2008
      Diploma Social Service Worker

  • Experience

    • Roots

      Jun 2004 - May 2005
      Retail Sales

    • Payless ShoeSource

      Apr 2005 - Sept 2005
      Keyholder

    • Sheridan

      Jun 2007 - Apr 2008
      Peer Advisor; Student Advisment Centre

    • Support and Housing Halton

      Jun 2008 - Mar 2009
      Residential Support

    • Canadian Mental Health Association - Halton Region Branch

      Jun 2008 - Jan 2023

      - Provided information and support to individuals struggling with mental illness.-Completed intake tasks for various programs within Canadian Mental Health Association- Halton Region Branch.- Provided crisis support as needed to individuals over the phone or through spontaneous walk-ins to the office. -Provided brief, solution focused supportive counseling through the Walk- in Counseling program at CMHA-HRB.- Used a variety of formal and informal screening tools a to determine best fit for services.- Maintained and engaged wait-list of individuals waiting for service. -Collaborated with community mental health partners as necessary to provide exceptional care and support to clients with complex needs. -Provided Case Management supports to individuals awaiting services.-Possessed a strong working knowledge of available mental health resources in the Halton Region, and through-out the GTA. Show less

      • Transitional Case Manager

        Sept 2015 - Jan 2023

      • Information and Referral Case Manager

        Mar 2013 - Feb 2016

      • Crisis Worker- COAST Program

        Jun 2008 - Apr 2013

    • Mandarin

      Mar 2022 - Feb 2023
      Server

    • Canadian Mental Health Association, Waterloo Wellington

      Feb 2023 - now
      Intake Support Coordinator- 1st Step Program

  • Licenses & Certifications

    • Brief Narrative Therapy Certified

      Windz Institute
      Jun 2017

    • Applied Suicide Intervention Skills Training

      CMHA Halton
      Feb 2014

    • Registered Social Service Worker

      Ontario College of Social Workers and Social Serivce Workers
      Jan 2012

    • Certified Joint Health and Safety Committee Member

      EHS Zone
      Mar 2022

    • Lean Six Sigma Black Belt

      Abacus Team Inc
      Feb 2020

    • Smart Serve

      Smart Serve Ontario
      Mar 2022