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Reny Saju

Reny Saju

Cutomer service associate

Followers of Reny Saju230 followers
location of Reny SajuMumbai, Maharashtra, India

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  • Timeline

  • About me

    Crew Planner, Marine HR, Shipping, Customer Service, Marine Personnel Management & Administration

  • Education

    • Carmel of st joseph

      -

    • IATA Training

      -
      Tourism and Travel Services Management

    • University of Mumbai

      -
      Bachelor of Commerce - BCom

  • Experience

    • WNS Global Services

      Nov 2005 - Apr 2007
      Cutomer service associate

      Ticketing, refunds,claims for British Airways

    • Emirates Airlines

      May 2007 - Oct 2007
      Passenger Sales and Service Agent

      • Ticketing.• Booking of Tours only for Dubai.• Booking of Hotels while in transit.• Booking of any service required by the customer in the airport like escort, wheelchair etc.

    • Wilhelmsen Ship Management (Mumbai)

      Feb 2008 - Oct 2012
      Executive Assistant-Ship Security

      • Handling Ship Security Services like preparing of ship security manuals.• Getting them approved from various authorized companies.• Updating the Vessel Report on a Daily basis.• Making Travel arrangements i.e. Visa/ Ticketing etc.• Supplying of Ship Security Plans, Tags, Placards and DVD to various vessels.• Keeping a track of invoices prepared for sale of Tags, Placards and DVD for each vessel.• Prepare Statement of sales done for the company. • Liaising with the suppliers or vendors with purchase of stationary items like Tags, Placards and DVD and other office related stationary. Show less

    • Maersk Line

      Nov 2012 - Jan 2018
      Crew operator

      Performance Appraisal Management, Handling Travel Claims of all the crew sailing on MT,Medical Sign off Cases tracking,Certificate of Inspection for all MT vessels, arranging unannounced Drug & Alcohol tests ,Report Generation,

    • Maersk

      Jan 2018 - Jun 2022
      Senior Marine Personnel Officer

      Marine HR and handling End to End activities related to crewing for 10 vessels, Assist in establishing and maintaining an effective cost control on all activities under my purview,Performance Appraisal and career progression of all sea staff, Visa, flights, lounge, hotel Arrangements for all the joining officers,Confirmation of agency fees and services

    • Bernhard Schulte Shipmanagement

      Jun 2022 - now
      Senior Fleet Personnel Officer

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Reny Saju
      IATA Certification IATA Jun 2005 Certified by International Air Transport Association. Widens my professional scope in a number of domains such as cruise lines, airlines, ticketing travel agencies, car rentals, tour operators, hotels, etc.