Hetal Patel

Experience

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  Craig Technologies

  Jan 2007 - Mar 2010

  Graphic Designer

  Lead QA in a NAVFAC project. Worked as an in-House marketing artist. Designed materials such as brochures. Developed and tested PowerPoint presentations, created logo with using RAD guidelines. Test employee intranet, designed proposal graphics. Received art request from SME to develop digital graphics, schematics and animations that are used in military training.

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  Jax Pharmacy

  May 2011 - Jun 2011

  Graphic Designer

  Worked with independent pharmacy company to create high resolution business sign, logo and flyers to help develop new business.

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  Subway

  Jan 2012 - Sept 2012

  Subway

  worked with local business owner to produce promotions material using Adobe creative suite such as InDesign and Photoshop. Provided mmarketing graphic assistant fir several locations as required.

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  Allstate Benefits

  Oct 2012 - Dec 2012

  Marketing Graphic Designer

  Evaluated final layouts and recommended improvements. Researched, assisted and presented innovative idea with the team with keeping strong communication. attended daily morning discussion.

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  Clay Air

  Jan 2015 - Jun 2018

  Quality Assurance Tester

  Perform SQL queries for database testing as required. Created manual test cases ussd's g Excel, utilize JIRA for reporting. Automation testing using Selenium/Java. Practice agile with scrum framework. Strong communication skills and collaboration.

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  Baptist Health

  Oct 2019 - Apr 2020

  QA Tester

  Perform CRUD operation for SQL as per requirementPerform End To End testing Created Test plan and executed test cases for Baptist MD Anderson Center website to ensure it is ready for end users Assess web pages for performance with established web accessibility standards using manual process for quality check Perform black box testing, inspected html and JS for UI issuesDevelop detailed reports explaining accessibility defects. Where possible suggest remediation methods/techniqueResponsible for assuring high standards of quality for the end userPerform browser compatibilities, exploratory testing and regression testingAttended daily scrum, sprint planning, sprint retrospective as being an agile teamCommunicated with dev team when necessary using issue tracking process Show less

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  Florida Insurance representing Florida Blue (Blue Cross/Blue Shield)

  Jul 2020 - Dec 2020

  Quality Assurance Tester

  Develop test framework to align with business strategy and goals for the release.Developing and maintaining test cases inventory, traceability matrix, and test plansPerform End To End testing validation for communications, reconciliation and reporting Represent and discuss status, defect for responsible area using bug life cycleRaising issue and defect follow up in ALM to conduct review with business and integration teamValidate xml files for the corresponding business validation involved in SDLC and STLC methodologyValidating the PDF’S output with expected forms pulled with footers in the corresponding business rule and test conditions. Updating mainframe data files in developer for generating the PDF in Test/Dev/Stage Show less

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  Availity

  Apr 2021 - now

  Quality Assurance Analyst II