Herina Raj

Herina raj

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location of Herina RajDelhi, India
Phone number of Herina Raj+91 xxxx xxxxx
Followers of Herina Raj575 followers
  • Timeline

    Sept 2006 - Sept 2009

    Branch Operations

    ICICI Prudential Life Insurance Company Limited
    Apr 2013 - May 2019

    Deputy Manager

    YES BANK
    Jun 2019 - Aug 2021

    Manager

    HDFC Bank
    Sept 2021 - Feb 2023

    Senior Manager

    IndusInd Bank
    Feb 2023 - Feb 2024

    Deputy Branch Manager

    ICICI Bank
    Current Company
    Feb 2024 - now

    Regional Service Quality Manager

    Kotak Mahindra Bank
  • About me

    Banking|Consultative Sales|AML & KYC | Fraud Detection|Digital Payments|FIntech

  • Education

    • Indian institute of management, calcutta

      2021 - 2022
      Programme in fintech & financial blockhain
    • Ignou

      2010 - 2012
      M.com international business/trade/commerce
    • Delhi university

      2001 - 2004
      B.com(h) commerce
    • Jaipuria institute of management

      2004 - 2005
      Pgd insurance & risk management
  • Experience

    • Icici prudential life insurance company limited

      Sept 2006 - Sept 2009
      Branch operations

      1. Oversee banking operations for three branches i.e. Gurgaon, Rewari and Narnaul branch.2. Maintain customer service quality, troubleshooting and issue resolution on priority basis with coordination with Mumbai Head Office.3. Underwrite cases as logged with a limit of 1.5 million INR - the maximum permissible limit of any branch.4. Track issuance of the cases logged within TAT and maintain the issuance sigma.5. Track the cases initiated in Workflow (Automated system for underwriting) and follow up with the Central Underwriting Team for the medical cases and Risk Unit for the case referred to risk.6. Take approvals from the Central Underwriting Team for cases wherein the sum assured cannot be given as per jet underwriting norms.7 Track of all the financial transactions in the branch and maintain the necessary records for the audit purposes. 8. Team building and training activities related to sales, underwriting and new products launch. Show less

    • Yes bank

      Apr 2013 - May 2019
      • Deputy Manager

        Jul 2017 - May 2019
      • Assistant Manager

        Jul 2015 - Jul 2017
      • Senior Officer

        Apr 2013 - Jun 2015
    • Hdfc bank

      Jun 2019 - Aug 2021
      Manager
    • Indusind bank

      Sept 2021 - Feb 2023
      Senior manager
    • Icici bank

      Feb 2023 - Feb 2024
      Deputy branch manager
    • Kotak mahindra bank

      Feb 2024 - now
      Regional service quality manager
  • Licenses & Certifications

    • Irda certified professional

      Insurance regulatory and development authority
      Jan 2017
    • Sas certified professional

      Sas
      Oct 2012
    • Forensic accounting & fraud examination

      West virginia university
      Jun 2022
    • Amfi certified professional

      National stock exchange of india limited
      Jan 2017
  • Honors & Awards

    • Awarded to Herina Raj
      Outstanding Performance for Cross Sell - Pan India Yes Bank India Ltd. Mar 2018 Recognized for outstanding sales of Third Party Products (TPP) across India.
    • Awarded to Herina Raj
      Outstanding Performance for Cross Sell - Pan India Yes Bank India Ltd. Dec 2017 Recognized for outstanding sales of Third Party Products (TPP) across India.
    • Awarded to Herina Raj
      Outstanding Performance for Cross Sell - Pan India Yes Bank Ltd. Sep 2017 Recognized for outstanding sales of Third Party Products (TPP) across India.
    • Awarded to Herina Raj
      Outstanding Performance for Cross Sell - Pan India Yes Bank India Ltd. Mar 2017 Recognized for outstanding sales of Third Party Products (TPP) across India.