
Timeline
About me
Banking|Consultative Sales|AML & KYC | Fraud Detection|Digital Payments|FIntech
Education

Indian institute of management, calcutta
2021 - 2022Programme in fintech & financial blockhain
Ignou
2010 - 2012M.com international business/trade/commerce
Delhi university
2001 - 2004B.com(h) commerce
Jaipuria institute of management
2004 - 2005Pgd insurance & risk management
Experience

Icici prudential life insurance company limited
Sept 2006 - Sept 2009Branch operations1. Oversee banking operations for three branches i.e. Gurgaon, Rewari and Narnaul branch.2. Maintain customer service quality, troubleshooting and issue resolution on priority basis with coordination with Mumbai Head Office.3. Underwrite cases as logged with a limit of 1.5 million INR - the maximum permissible limit of any branch.4. Track issuance of the cases logged within TAT and maintain the issuance sigma.5. Track the cases initiated in Workflow (Automated system for underwriting) and follow up with the Central Underwriting Team for the medical cases and Risk Unit for the case referred to risk.6. Take approvals from the Central Underwriting Team for cases wherein the sum assured cannot be given as per jet underwriting norms.7 Track of all the financial transactions in the branch and maintain the necessary records for the audit purposes. 8. Team building and training activities related to sales, underwriting and new products launch. Show less

Yes bank
Apr 2013 - May 2019Deputy Manager
Jul 2017 - May 2019Assistant Manager
Jul 2015 - Jul 2017Senior Officer
Apr 2013 - Jun 2015

Hdfc bank
Jun 2019 - Aug 2021Manager
Indusind bank
Sept 2021 - Feb 2023Senior manager
Icici bank
Feb 2023 - Feb 2024Deputy branch manager
Kotak mahindra bank
Feb 2024 - nowRegional service quality manager
Licenses & Certifications

Irda certified professional
Insurance regulatory and development authorityJan 2017
Sas certified professional
SasOct 2012
Forensic accounting & fraud examination
West virginia universityJun 2022
Amfi certified professional
National stock exchange of india limitedJan 2017
Honors & Awards
- Awarded to Herina RajOutstanding Performance for Cross Sell - Pan India Yes Bank India Ltd. Mar 2018 Recognized for outstanding sales of Third Party Products (TPP) across India.
- Awarded to Herina RajOutstanding Performance for Cross Sell - Pan India Yes Bank India Ltd. Dec 2017 Recognized for outstanding sales of Third Party Products (TPP) across India.
- Awarded to Herina RajOutstanding Performance for Cross Sell - Pan India Yes Bank Ltd. Sep 2017 Recognized for outstanding sales of Third Party Products (TPP) across India.
- Awarded to Herina RajOutstanding Performance for Cross Sell - Pan India Yes Bank India Ltd. Mar 2017 Recognized for outstanding sales of Third Party Products (TPP) across India.
Languages
- enEnglish
- hiHindi
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