Experience

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  Ahmo's gyros & deli

  May 2011 - Nov 2020

  Trained and supervised 20+ chefs and servers, created a cohesive and collaborative team committed to providing premium customer service by educating employees on the benefits of teamwork, and implemented incentive programs to optimize operations efficiency and effectiveness with customers Helped redesign menus and collaborated with restaurant owner to renegotiate terms with vendors and suppliers based on market prices, supply, and demand resulting in increased profit marginsPrepared and served food and beverages to 450+ customers per day, consistently maintained high sanitation standards, and amicably resolved customer complaints resulting in increased customer satisfaction and repeat business Show less

  • Owner

    Jan 2016 - Nov 2020

  • Assistant Manager

    May 2011 - Apr 2016
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  Destination to america

  May 2012 - Aug 2012

  Student advisor

  Educated and advised 15 Jordanian high school students on entrance requirements to US colleges and universities and connected them with various university counselors, recruiters and admissions officers to better understand US-based education curriculumsPlanned and executed field trips to expose Jordanian students to American culture by visiting museums, universities, cultural institutions, and historic sites resulting in greater interest in attaining an education outside of the Middle East Show less

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  Global educational excellence

  Aug 2012 - May 2014

  Tutor
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  Gav & associates, inc.

  May 2013 - Sept 2013

  Summer intern

  Prepared design proposals for various types of development in Commercial, Residential, Industrial, Assembly, Educational, and Historical Revitalization architecture by liaising between customers and employees to streamline communication Coordinated office operations by responding to 20 – 50 inquiries and corresponding with key stakeholders

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  Road commission for oakland county

  May 2014 - Aug 2014

  Summer intern

  Took inventory of approximately 1,500 traffic signals throughout Oakland County by traveling independently to intersections to inspect traffic cabinets to identify missing or outdated components and entered data into internal information system used to make system upgrades and improvementsInteracted with pedestrians in the community, delivering quality customer service, and gained exposure to organization operations by shadowing employees, conducting informational interviews, and observing traffic control center operations Show less

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  Kem-tec professional engineers & surveyors

  May 2015 - Nov 2015

  Autocad drafter

  Used AutoCAD system to enter required survey data such as precise measurements and commands in order to generate pilot plans, while forming and editing surveys prior to final approval to support organizational goalsMade minor mathematical calculations to verify survey points and correct common errors and used data to include in surveys for residential and commercial projects in order to clarify, improve, and complete draftsCollaborated with team of professionals including project managers, surveyors, and design engineers to evaluate and analyze blueprints and assist with activities related to deliverables Show less

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  Leidos

  Sept 2016 - Apr 2018

  Distribution engineer