Experience

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  The estée lauder companies inc.

  Jan 2015 - Oct 2017

  Sales consultant

  As a Beauty Consultant, I played a pivotal role in providing exceptional beauty and skincare expertise to our clients. My primary responsibility will be to engage with customers, understand their unique needs, and recommend products and treatments that align with their preferences and goals. By delivering personalized consultations and fostering a positive shopping experience and driving sales and building lasting customer relationships.

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  Lmk digital holdings

  Jan 2018 - Jul 2019

  Social media manager

  - Strategy Development: Creating and implementing comprehensive social media strategies aligned with the organization's goals and target audience, outlining content themes, posting schedules, and campaign plans.- Content Creation: Producing engaging and relevant content across various platforms, including text posts, graphics, images, videos, and interactive elements, that resonates with the target audience and promotes brand identity.- Community Management: Nurturing and growing an active online community by engaging with followers, responding to comments and messages, addressing customer inquiries or concerns, and fostering positive interactions.- Analytics and Reporting: Monitoring social media metrics and performance indicators, analyzing data, and generating regular reports to measure the success of campaigns, identify trends, and make data-driven improvements. Show less

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  Gauteng department of sport, arts, culture and recreation

  Jan 2020 - Mar 2022

  Community manager

  As a freelancer in this position , I Developed and executed comprehensive social media strategies to increase brand awareness, engagement, and lead generation.- Created and curated captivating content, including text, graphics, images, and videos, tailored to various social media platforms.- Monitored social media trends, tracked metrics, and analyzed data to optimize campaigns and enhance performance.- Cultivated a thriving online community, fostering meaningful interactions and nurturing brand advocates.- Collaborated with cross-functional teams to align social media efforts with overall marketing and communication goals.-- Successfully managed social media advertising campaigns to drive traffic and conversions.- Stayed updated with industry best practices and emerging trends, implementing innovative approaches to stay ahead of the competition. Show less

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  Vml

  Apr 2022 - Dec 2023

  Community manager

  -Content Creation and Curation: Develop engaging and relevant content tailored to each social media platform. This includes writing compelling copy, creating eye-catching visuals, and sourcing or producing multimedia content (videos, images, infographics) that resonate with the target audience.- Community Management: Monitor and actively engage with the online community, responding to comments, messages, and inquiries promptly. Foster a positive and interactive online environment, building strong relationships with followers, customers, and brand advocates.- Social Listening and Trend Analysis: Stay up-to-date with industry trends, social media algorithms, and competitor activities. Conduct social listening to understand audience sentiments and interests, leveraging insights to inform content and strategy.- Crisis Management: Be prepared to handle any potential social media crises promptly and professionally, demonstrating effective problem-solving and communication skills to mitigate negative impacts on the brand's reputation. Show less

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  Hoorah group

  Dec 2023 - Aug 2024

  Community manager
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  Ogilvy south africa

  Aug 2024 - now

  Senior community manager