
Timeline
About me
Office Manager at Tech Help Direct
Education
Queensland institute of business and technology, brisbane
2007 - 2008Diploma diploma of hotel managementSouthbank institute of tafe
2013 - 2013Certificate iv in training and assessment (tae40110)Courses: Make a presentation Plan assessment activities and processes Assess competence Provide work skill instructionPlan, organise and deliver group-based learning Design and develop learning programs Use training packages and accredited courses to meet client needs
Griffith university
2008 - 2010Bachelor of business human resources and hotel managementGraduated with a Double Major in Human Resource Management and Hotel Management, achieving a GPA of 5,94 out of 7.Courses: Health & Safety WorkplaceEmployment RelationsInternational HRM HR Information Systems Business CommunicationStrat&Change: AService Ind. AppOrganisational Change
Monash university malaysia
2006 - 2007Foundation degree business
Experience
Gloria jean’s coffees australia
Sept 2010 - Nov 2011Store managerTraining and development of staff membersDevelopment and implementation of marketing sales strategies Monthly staff meetings Workplace health and safety management Preparation of weekly rosters according to budgeted sales and labor targets
Crown plaza hotel
Jan 2011 - Jan 2012F&bBrowns english language school
Nov 2011 - Jun 2012Student accommodation officerEf education first
Jun 2012 - Jul 2013Student accommodation coordinatorAccommodation support services and department administration Provision of homestay and residential accommodation for international students Marketing, recruitment of suitable homestay families to host international students Counseling of international students and host familiesAdministration and finance duties related to accommodation department
Tech help direct
Apr 2013 - nowOffice managerLexis | english
Jun 2013 - Feb 2017Cambridge exam invigilator
Licenses & Certifications
Workplace heath and safety officer card
Safe work collegeBlue card
Commission for children and young people and child guardianJan 2013
Honors & Awards
- Awarded to Tatiana HerrGolden Key Honours Society Golden Key Society 2011 Have been invited to join Golden Key Honours Society that is an invitation only membership society that recognises high-achieving students throughout the world
- Awarded to Tatiana Herr"Front of House" Employee of the Month Crowne Plaza, Surfers Paradise Jul 2010 This award recognises continued efforts in not only maintaining standards and service, but also exceeding expectations from guests and co-workers.
- Awarded to Tatiana HerrGriffith University Award for Academic Excellence 2009-2010 Griffith University Jul 2010 Graduated with the award for academic excellence Bachelor of Business (Hotel, Tourism, Event, Real Estate and Property, and Sport).
- Awarded to Tatiana HerrAward for Academic Excellence Queensland Institute of Business and Technology Aug 2008
- Awarded to Tatiana HerrDux of the Program QIBT 2008 Highest overall assessment result in Diploma of Hotel Management
Languages
- enEnglish
- ruRussian
- ukUkrainian
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