Experience

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  Sdkú-ds

  Jan 2002 - Jan 2003

  Regional campaign coordinator
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  Government office of the slovak republic

  Jan 2003 - Jan 2005

  Analyst

  • media monitoring and analysis

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  Ministry of defence of the slovak republic

  Oct 2005 - Oct 2007

  State adviser

  • responsible for European Security a Defence Policy agenda (European Defence Agency, European Union Satellite Centre etc.)

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  Centire

  Oct 2007 - Sept 2008

  Business analyst

  • process analysis, consultacy and optimization• various roles and responsibilities on the projects:UNITAS I. - Tax and Customs Administration ReformMinistry of Defence of the Czech Republic - Process, Organizational and IT Audit

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  Slovak telekom

  Jan 2009 - Dec 2014

  Radical Simplification Program aiming to simplify Product portfolio, Customer Processes and related Business Support Systems Environment (CRM, online/web/front-ends, Billing and Integration). Sustainable Simplifacation Project was one of its Initiatives.Main Responsibilities: • Introduce governance, process and tools for continuous management of product- and proposition-driven complexity• Implement Fast Track tools to simplify and shorten processes and introduce automation• Simplicity champion role definition and Sustainable Simplifacation rules implementation Show less Next Generation CRM Program based on Siebel 8.1 was executed in cooperation with 4 other countries (Czech Republic, Hungary, Macedonia and Germany) as part of the Next Generation IT Strategy of Deutsche Telekom AG. Main Responsibilities: • full coverage of Service Management Stream (business requirements definition and implementation, lead of stream members, design manual delivery, testing and launch, data migration) • new CRM processes design and delivery coordination, status reporting Show less

  • Sustainable Simplification Coordinator

    Jun 2014 - Dec 2014

  • Process and Quality Senior Specialist, Sales and CS Dev.and Support Section

    Jan 2014 - Dec 2014

  • Next Generation CRM Program Stream Lead

    Jan 2010 - Jan 2014

  • Senior Analyst, Deputy Head of Customer Processes Dpt.

    Jan 2009 - Dec 2013
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  Local parliament

  Dec 2010 - Dec 2022

  Member of local parliament

  2010-2018 member of Financial Committee2010-2018 member of City District Council2018-2022 member of Sport Committee

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  Municipal office bratislava - petržalka

  Jan 2015 - Dec 2018

  1st deputy mayor

  • as a Top Management team member responsible for strategic planning and decisions, building and implementation a strategic vision of the city district • responsible for performing the following tasks: relations with governmental and non-governmental organisations, cooperation with local actors, representation of the city district• responsible for development and implementation of Educational and Sports Programmes• performs the duties of the Mayor during his absence or on his behalf• performs the tasks assigned to him Show less

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  Kpmg

  Apr 2019 - Dec 2020

  Senior consultant

  • process analysis, consultacy and optimization• various roles and responsibilities on the projects:Reform of Statistical Data Collection and Processing in Public Administration - processes design (as is/to be), business requirements/use cases definition, creation of documentation (National Quality Guidelines, working manuals), process documentation testing

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  Ministry of defence of the slovak republic

  Dec 2020 - Oct 2023

  Director general, property and infrastructure department