Experience

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  Workz.com and graphicsserver.com

  Apr 2000 - Oct 2001

  Sales and marketing coordinator

  Served in a dual role as marketing/sales coordinator of a graphing software product (graphicserver.com) and marketing for workz.com web site. • Managed all sales, packaging, and shipping of software product to an international customer base.• Created effective advertising programs via direct email, banner ads and magazine publications. • Maintained accounts receivable and accounts payable.• Drove competitive analysis by researching competitive website.• Created positioning and developed advertising for the website.• Created reports on site visitors, membership of affiliate program, and effectiveness of banner ads.• Managed database reports of visitors, banner ads, product sales and affiliate program.• Contacted various companies to sell banner space. • Managed relationship with Microsoft to ensure flawless content syndication. Show less

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  King county superior court

  Oct 2001 - May 2007

  Supervised the Court Administration department, handling daily administrative duties to the Chief Administrative Officer (CAO), Deputy CAO, 51 Judges, 10 Commissioners and over 400 employees.• Directly supported the CAO of the largest court system in Washington State.• Handled confidential topics including employee grievances and disciplinary actions.• Managed budget preparation, grant applications, internal investigations and national media inquiries. • Reviewed administrative guidelines for revisions and edited local rules for national publications. • Coordinated internal and external events and meetings including swearing-in ceremonies and visits by the Governor of Washington and international delegates. Show less

  • Executive Assistant to the Chief Administrative Officer

    Oct 2001 - May 2007

  • Technical Information Processing Specialist III

    Oct 2001 - Sept 2002
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  Seattle municipal court

  May 2007 - Feb 2018

  Manager of Judicial Operations Department. Responsible for $1M operating budget and a staff of 45 across three divisions, including: Jury Services, Courtroom Operations, Records Unit.• Established and executed effective case flow management for all courtrooms, including criminal, civil and infraction cases.• Planned adequate staffing for courtroom operations, overseeing adherence to policies and procedures.• Managed and oversaw day-to-day management of court clerks for 12 courtrooms six days a week. • Directed personnel-related activities for staff of 45 people, including hiring, coaching, training, performance management, and union negotiations.• Responsible for all processes and operations for jury operations, including over 15,000 jurors annually.• Conducted on-going analysis of operations and provided recommendations to senior management through strategic planning and in-depth performance measurement.• Supervised the deployment of technical and software solutions. Show less Executive Assistant to seven elected judges of the Seattle Municipal Court and primary assistant to the Presiding Judge. Provided administrative support to six Magistrates. Served as Back-up Public Information Officer (PIO).• Oversaw day-to-day management and scheduling of all judicial officers. • Responsible for independent decisions regarding case flow and courtroom calendar management issues.• Managed staffing, administrative services, and follow-up for departmental meetings. • Handled all logistics, event planning and travel arrangements for retreats and conferences.• Prepared reports, correspondence and other records including policies and procedures. • Conducted research for sensitive, confidential, and complex administrative, managerial and operational issues. Show less

  • Judicial Operations Manager

    Oct 2014 - Feb 2018

  • Sr. Executive Assistant

    May 2007 - Oct 2014
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  Nacm - national association for court management

  Jul 2016 - now

  Immediate past president

  The National Association for Court Management is the largest organization of court management professionals in the world focused on developing and improving leadership for the industry’s managers and administrators. Responsibilities include:• Vice-Chair, Membership Committee – Responsible for developing strategies to attract, retain, and engage current and potential new members.• Vice-Chair, Communications Committee – Promote and maintain effective communications to the membership through traditional, online, and social mediums.• Editor, Court Express – Drive the editorial calendar and contribute content for the association’s quarterly newsletter.• Joint Technology Committee (JTC) – Develop and promote technology standards for the industry, improve processes and business practices, and drive education and training initiatives. Show less

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  Texas office of court administration

  Nov 2018 - now

  * Advises administrative director and agency management on court administration and judicial information issues. * Manages the Research and Court Services Division.* Directs the planning, development, implementation, and evaluation of projects and programs designed to improve the administrative operations of the courts, to increase the accessibility of the courts, and to increase the collection of court costs, fees, and fines.* Directs the collection and analysis of court activity data and other judicial information, and the publication of the Texas Judicial System Annual Report and the Texas Judicial System Directory. Show less * Advises administrative director and agency management on court administration and judicial information issues. * Manages the Research and Court Services Division.* Directs the planning, development, implementation, and evaluation of projects and programs designed to improve the administrative operations of the courts, to increase the accessibility of the courts, and to increase the collection of court costs, fees, and fines.* Directs the collection and analysis of court activity data and other judicial information, and the publication of the Texas Judicial System Annual Report and the Texas Judicial System Directory. Show less • Oversees the preparation of statistical and narrative reports and presentations, policies and procedures.• Provides technical assistance to local courts and court-affiliated partners. • Oversees procedures and definition of terms for collecting workload data, performance measures, and other information from the courts. • Delivers presentations to clerks, judges, and others on issues relating to court organization, court operations, court performance, and data quality issues. • Reviews and recommends changes in judicial data reporting procedures and management practices. Show less

  • Director of Court Services

    Oct 2019 - now

  • Interim Director of Research and Court Services

    Mar 2019 - Oct 2019

  • Court Services Manager

    Nov 2018 - Mar 2019