Experience

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  Prairie band casino resort

  Jun 2006 - Dec 2011

  Casino marketing

  Responsible for expanding and executing new promotions, sustaining player accounts, recording player information into the casino database, and participating in staff meetings. Also, responsible for casino events and promotional activities, establishing credit decisions, working with specific clients, and teaming up with other hospitality departments to guarantee comps for casino guests.

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  Penn national gaming

  Jan 2012 - Oct 2012

  Floor supervisor

  As a table games supervisor my main responsibilities are to train and coach employees daily on new procedures and safety concerns. Do monthly performance evaluations on the casino floor and work hands on with employees to further educate them on gaming techniques. Work closely with upper management to determine proper job analysis and guarantee quality service. Track table inventory and take appropriate action to ensure adequate funds. Selected accomplishments:I had record revenue for February bringing in more than $350,000 in revenue and continued to do so for 2008. My team and I were recognized companywide on several occasions for guest service and employee satisfaction.Helped develop and implement new procedures that improved speed and accuracy to the table games department. Show less

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  Bnsf railway

  Dec 2012 - Mar 2020

  Revenue controller

  Assist in the production, verification and issuance of BNSF billing. Review contracts and validate billing items received from other carriers. Registering payments, investigating unapplied items, application of payments/credits to invoices and customer accounts as well as ensuring proper supporting documentation is received and maintained for all transactions. Build working relationships with Marketing, Rating and BNSF Credit to protect BNSF revenue and avoid delays in cash flow.

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  Westar energy

  May 2018 - Mar 2020

  Sr. transmission accounting analyst
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  Evergy

  Mar 2020 - Jun 2023

  Sr. system support specialist
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  Federal home loan bank of topeka

  Jun 2023 - Apr 2024

  Operations risk analyst
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  One gas

  Mar 2024 - Dec 2024

  Supervisor industrial billing
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  Prairie band potawatomi nation

  Dec 2024 - now

  Utilities manager