Experience

• 

  Mobil hellas s.a. – fuel department

  Oct 1997 - Apr 1998

  Customer care representative

  • In charge of wholesale customer supply (fuel stations)• Management of customer complaints• Invoicing of services

• 

  Eurosec brokerages.a. – internet trading department

  May 1999 - Jan 2002

  Relationship manager for online customers

  • Management and supervision of the online trading platform• Development and implementation of strategy for online sales• Operation of the dematerialised securities system (DSS)

• 

  Crystal cut s.a. advertisement company

  Feb 2002 - Jul 2003

  Client service – responsible for alpha bank account

  •Management and supervision of the “Epathlon – Alpha Bank Visa” initiative•Promotional actions and events in cooperation with Rapp Collins

• 

  Laiki bank s.a. – retail banking, central branch (previously also zografou branch & psychiko branch)

  Feb 2004 - Mar 2007

  Loan department executive advisor (previously also customer service and cashier)

  • In charge of issuance of new consumer loans• Submission and management of mortgage and consumer loans requests• Regular contact with clients • Cross selling of credit, insurance and investment products

• 

  Marfin egnantia bank s.a. – retail banking, glyfada branch

  Mar 2007 - Dec 2007

  Mortgage and consumer credit executive advisor

  •Responsible for achieving the annual goals for mortgage expansion•Regular contact with clients•Submission and management of mortgage and consumer loans requests •Cross selling of credit, insurance and investment products

• 

  Piraeus bank

  Jan 2008 - May 2018

  •Screening and handling of phone calls, enquiries and requests•Organizing and maintaining diaries and making appointments•Producing documents, briefing papers, reports and presentations•Devising and maintaining office systems, including data management and filing •Checked cashier and ATM balances on a regular basis•Management and sale of mortgage and consumer loans, mutual funds products and time-deposits•Prevention and transmission of orders for marketable securities in Athens Stock Exchange•Cross selling of credit, insurance and investment products

  • Personal Assistant to the Assistant General Manager / Financial Advisory Services / CEO Office

    Jan 2014 - May 2018

  • RETAIL SUPERVISOR / Glyfada branch

    Jan 2008 - Dec 2013
• 

  Praxiabank

  Apr 2019 - Dec 2019

  Personal assistant to the deputy ceo
• 

  Optima bank

  Sept 2021 - now

  Wholesale banking officer