Experience

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  Call management 24 by 7 contact centre

  Sept 2011 - Jan 2014

  Customer care agent

  I worked in a very busy, high paced customer contact centre providing telephone and email support & assistance to customers of national and international companies. I assisted with office administration and provided out of hours emergency support for a wide range of companies in various different areas.

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  University college cork, ireland (ucc)

  Aug 2012 - Aug 2013

  Research assistant- food choice at work study

  I worked as a fieldworker on the UCC Food Choice at Work Study. The aim of the study was to assess the effectiveness of complex dietary interventions in large manufacturing workplace settings and I was based on the main nutrition education site. I was part of a small team responsible for participant recruitment, data collection (dietary intake data, demographic, health and lifestyle information and physical measurements) and the implementation of a healthy eating traffic light system in the workplace. I also provided one on one nutritional consultations to study participants. Show less

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  University college cork, ireland (ucc)

  Feb 2014 - Nov 2016

  Research nutritionist- national dietary survey research group

  I supported the research activities of the Irish Universities Nutrition Alliance (IUNA) research team in UCC. This involved extensive use of food composition and food consumption databases including updating food composition data and analysing, documenting and interpreting results. I contributed to the publication of findings and reports and presented our research findings at national and international conferences. I also managed information dissemination by running the IUNA twitter page and managing and updating the content on the IUNA website (www.iuna.net). I was extensively involved in the Foodbook24 project and coordinated a comparison study in UCC to assess how the newly developed Foodbook24 tool compared to a more traditional interview led dietary recall. Show less

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  Department of public health mid-west, hse

  Nov 2016 - Mar 2021

  Public health researcher

  Supporting the research activities of the department in the areas of Health Protection, Health Intelligence, Health Improvement and Health Services. Assisting medical and scientific colleagues with activities related to the surveillance and field investigation of communicable diseases.Collaborating and working closely with key stakeholders- I was involved in a number of inter and multi-agency health improvement research projects. Developing the communication and information function of the department Show less

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  Special delivery unit (sdu), performance management and improvement unit, hse

  Apr 2021 - Apr 2022

  Data manager

  The aim of the unit to is to drive improvement in the areas of scheduled and unscheduled care. We work closely with Hospitals and Hospital Groups and other senior stakeholders to improve access to care for patients in our public hospitals.I support the efficient management and dissemination of data e.g. hospital performance and COVID-19 data and business information to the health system through engagement with stakeholders, improved processes and the use of technology.

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  Health and wellbeing. health service executive

  Jan 2022 - now

  Project manager