Kou Rai

Experience

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  Computer Management Cooperation

  Jun 2018 - Nov 2019

  SAP Specialist

  Key Responsibilities:1. Analysis of customer's Business processes and requirements (SD, MM, FI)2. SAP system configuration/customizing3. Form Creation4. Data Migration & Test5. Education/Training of key usersPositions:SAP FICO Consultant, IT Business Analyst, Data Analyst, Application Support

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  DXC Technology

  Jan 2020 - Jan 2023

  SAP Consultant

  • Collaborate closely with customers to investigate, analyze, and define business requirements for FI module, maintaining clear and ongoing communication to ensure mutual understanding and satisfaction.• Configure SAP functions in direct consultation with customers, ensuring that solutions are meeting their unique requirements and business objectives.• Develop and present detailed functional specifications for complex business needs, explaining technical aspects clearly to customers to ensure their approval and understanding.• Facilitate seamless communication between customers and development teams in India and China, ensuring that customer expectations are met throughout the development process.• Create user-friendly manuals and documentation for customers, providing clear guidance and support to ensure successful adoption and usage of SAP solutions. Show less

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  Deloitte

  Feb 2023 - Feb 2024

  Senior Consultant

  • Propose solutions to customers, ensuring clear communication of technical concepts and benefits.• Engage with customers to investigate system issues, maintaining an open line of communication throughout the troubleshooting process.• Analyze problems, revise design documents, and provide detailed explanations to customers regarding defects in custom programs.• Conduct comprehensive testing of PP and PPDS modules, keeping customers informed of progress and results.• Collaborate closely with development teams, facilitating effective communication between customers and technical experts to resolve issues promptly. Show less

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  DyFlex Solutions

  Oct 2024 - now

  SAP Consultant

  1. Provide expertise in multiple modules in the SAP S4HANA2. Resolve complex tasks/requirements when customer need support3. Collaborate and communicate effectively on team-based projects