Mirabela Mindru

Experience

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  Currys PC World

  Jan 2013 - Jan 2018

  Sales Assistant

  As a sales assistant at Currys Pc World my roles included but were not limited to: ● Meeting store and individual targets ● Ensuring that store standards are adhered to ● Providing advice and guidance to customers to help them find the right product and services to meet their needs ● Resolving customer queries and complaints in a friendly, efficient and timely manner ● Attend training workshops to extend my knowledge of the products and services which we provide and also complete online training regularly to keep up to date with the newest technologies ● Working at the cash desk and handling money ● Training in new staff members I was also consistently recognised as the best performer in terms of sales, on a monthly basis and have received several certificates of achievement for reaching targets. Meno dettagli

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  Samsung Electronics

  Jan 2018 - Apr 2020

  In Store Development Executive

  As a Samsung ISDE my day to day roles included, but were not limited to:Building meaningful relationships with staff and managers in the network stores (Vodafone, Eir, Carphone Warehouse and Three) and building brand advocacy in storePromote and demonstrate Samsung products with the ultimate goal of driving sales in order to achieve and exceed individual and team targetsSharing knowledge with both staff and shoppers to increase interactions and create a memorable experience every timeCompiling weekly feedback reports and providing feedback on weekly conference calls with the teamProviding staff with in depth product training and carrying out assessments to determine which information was retained and how training can be improved Helping to resolve customer issues with their devices, teaching them how to use all the features of their new device and bringing over their data from their old device to their new one as well as offering post-purchase support Meno dettagli

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  Vodafone Business

  Apr 2020 - now

  • National Account Manager

    Jan 2022 - now

  • Inside Sales Executive

    Apr 2020 - Jan 2022