Robert Watkins

Experience

• 

  NFP/ Lincoln Benefits Group

  Jan 2005 - Jan 2006

  Financial Advisor
• 

  Vanguard

  May 2006 - Mar 2022

  Led full implementation of Adobe Launch & Analytics for a new $2M website.Managed project scope through SDR discovery & SOW definition.Delivered project on time & within budget with a detailed activity plan.Kept stakeholders informed with clear communication and status updates.Provided actionable insights for senior leadership with custom web metric reports. Led enterprise-wide tag management & analytics implementation (Adobe Launch & Adobe Analytics) across 6 orgs & international sites.Managed 12 Agile projects, ensuring stakeholder alignment, delivery timelines, and risk mitigation.Secured $560k in additional funding to accelerate project initiatives and achieve departmental goals. Owned backlog and enhanced Adobe Analytics using Agile Scrum (prioritization and execution).Communicated product vision effectively to internal and external stakeholders.Ensured resource alignment across departments for on-time product delivery.Monitored tag deployment and performance using Adobe tools. Delivered 8 digital projects for Vanguard websites, reporting to key stakeholders & senior leaders.Drove multiple projects from concept to launch, collaborating with business & development teams.Partnered on UI/UX design & deliverables (mockups/wireframes) to meet client expectations. Coached staff in project management & process improvement methodologies.Managed 32+ personnel to improve internal workflows.Implemented Kaizen program resulting in 73+ process improvements. Secured and maintained relationships with 16+ institutional clients, becoming their trusted advisor for retirement savings plans.Managed client onboarding by overseeing plan conversion and implementation onto a new recordkeeping platform.Empowered plan sponsors through off-site/on-site reviews and facilitated optimal plan feature selection.

  • Digital Analytics Project Manager

    Dec 2020 - Mar 2022

  • Project Delivery Manager - Marketing Technology

    Jan 2019 - Dec 2020

  • Product Owner - Marketing Technology

    Sept 2017 - Jan 2019

  • Digital Project Manager

    Dec 2013 - Sept 2017

  • Project Lead

    Jun 2010 - Dec 2013

  • 401(k) Client Relationship Administrator

    May 2006 - Jun 2010
• 

  Autodesk

  Mar 2022 - Mar 2023

  MarTech Program Manager

  Managed the martech integrations for 3 M&A projects by coordinating internal resources and schedules tomeet the go to market dates.Developed new M&A framework that reduced waste by vetting requests, prioritizing by business value,estimating duration, and aligning by schedules.Owned tag management intake process and rationalization of new marketing pixels.

• 

  Airgas

  Apr 2023 - Sept 2024

  Senior Program Manager - Digital Integration

  Led 3-person team to deliver 42 procurement platform integrations, improving order-to-cash and customerexperience.Partnered with leadership to enhance program capabilities and document new SOPs.Streamlined project management using Smartsheets, improving communication and resource allocation.

• 

  UnitedHealth Group

  Dec 2024 - now

  Analytics Delivery Manager